Engaging into the startup eco-system as an Angel Investor, advisor and board member. Via various networks I link up with startups, and provide inspiration and advice, challenge strategies and plans. Finalized the DTU Startup Board Education December 2021.I contribute on a part time basis, in the form of board work, consultancy/advisory, or short term assignments.

Autonomous multi-purpose rovers for large-area maintenance – indoor and outdoor.

Open Entrepreneurship is a collaborative initiative catalyzing the development of university research ideas into commercial products. Danish partner universities are Aalborg University, Aarhus University, Copenhagen Business School, IT University of Copenhagen, Roskilde University, Technical University of Denmark & University of Copenhagen. Californian UC Berkeley is the strategic partner. Together we utilize our extensive networks to build bridges between industry, universities, sectors and… Show more Open Entrepreneurship is a collaborative initiative catalyzing the development of university research ideas into commercial products. Danish partner universities are Aalborg University, Aarhus University, Copenhagen Business School, IT University of Copenhagen, Roskilde University, Technical University of Denmark & University of Copenhagen. Californian UC Berkeley is the strategic partner. Together we utilize our extensive networks to build bridges between industry, universities, sectors and national borders. Open Entrepreneurship is powered by the Danish Industry Foundation. Show less

Venture Capital and Private Equity Principals.

As a result of the merger of HBM and Brüel & Kjær, the HBK Services Business Development function was established January 2019. Responsibility: Accountable for identifying opportunities for growth in the Service business of the newly merged Hottinger, Brüel & Kjær. And supporting the organization in meeting the set growth strategy.Achievements: Set up processes to support active funnel management for identified new service opportunitiesDefined KPIs and revenue… Show more As a result of the merger of HBM and Brüel & Kjær, the HBK Services Business Development function was established January 2019. Responsibility: Accountable for identifying opportunities for growth in the Service business of the newly merged Hottinger, Brüel & Kjær. And supporting the organization in meeting the set growth strategy.Achievements: Set up processes to support active funnel management for identified new service opportunitiesDefined KPIs and revenue targets for the Service Opportunity funnelDefined Target Operational Model for Services Business DevelopmentShortlisted the high-potential current services and agreed a go-to-market plan with Sales and MarketingGlobal Program Manager for implementation of Net Promoter Score surveys globally in HBK. I handed over the role during the first part of the implementation, as a result of my resignation from HBK. Show less

Responsibility: Global business head of Calibration services (calibration, repair, extended warranty). Secure growth in the Calibration business via operational improvements and enablement/motivation of Sales to sell Calibration proactively. Responsible for the Global revenue generation for Calibration Services (11 MEUR) in 10 calibration labs world wide. 11 MEUR business.Achievements: • Secure revenue stream by growing multi-year contract sales by 100%.• Enabled Sales to… Show more Responsibility: Global business head of Calibration services (calibration, repair, extended warranty). Secure growth in the Calibration business via operational improvements and enablement/motivation of Sales to sell Calibration proactively. Responsible for the Global revenue generation for Calibration Services (11 MEUR) in 10 calibration labs world wide. 11 MEUR business.Achievements: • Secure revenue stream by growing multi-year contract sales by 100%.• Enabled Sales to sell calibrations and service contracts via new sales tool-box and a structured approach to lead generation• Reduced the number of orderable service items from 500 to 15 making the products simpler to sell and deliver globally. • Introduced online services making easy customer access to documentation and online ordering possible. • Delivered high Net Promoter Scores (US 75, EU 55) thus delivering high customer loyalty. • Changed the calibration system business from labor intensive project deliveries into standardized systems which are easier to sell.• Reduced delivery time for calibrations significantly Show less

Responsibility: Oversee Jabra’s Service & Support provisioning for BtB as well as BtC worldwide. Budget responsibility (50 MDKK) for a business unit employing 45 people in 3 regions, operating internal and outsourced call centers as well as global reverse logistics and factory repair centers. Indirect responsibility for 1st line customer support provided by 20 employees in the 5 main subsidiaries.Achievements: • Provided global and regional frameworks and tools enabling Jabra to… Show more Responsibility: Oversee Jabra’s Service & Support provisioning for BtB as well as BtC worldwide. Budget responsibility (50 MDKK) for a business unit employing 45 people in 3 regions, operating internal and outsourced call centers as well as global reverse logistics and factory repair centers. Indirect responsibility for 1st line customer support provided by 20 employees in the 5 main subsidiaries.Achievements: • Provided global and regional frameworks and tools enabling Jabra to provide Service & Support with focus on customer centricity (uniform objectives, KPIs, and processes)• Assured alignment on objectives and KPIs with Sales and other stakeholders• Focused on meeting the customers on the required touchpoints, via turning on-line post sales content into a uniform and high-quality part of Jabra.com globally.• Ensured a uniform and professional help-desk with global reach via centralized management of Global Customer Support Help Desk operations for BtB as well as BtC• Built the internal network needed to build mutual trust and understanding of how the business develops Show less

Responsibility:P/L accountable for Hasselblad’s After Sales business world-wide. Sales, marketing, operations. Included operational responsibility for the technical help-desk, 2 factory repair centers, as well as functional responsibility for the 1st line service & support provided by the 3 subsidiaries and 50 partners and service centers worldwide.7 direct reports, 6 managers report in matrix, 25 employees report in matrix.Achievements:• Provide leadership to After Sales by… Show more Responsibility:P/L accountable for Hasselblad’s After Sales business world-wide. Sales, marketing, operations. Included operational responsibility for the technical help-desk, 2 factory repair centers, as well as functional responsibility for the 1st line service & support provided by the 3 subsidiaries and 50 partners and service centers worldwide.7 direct reports, 6 managers report in matrix, 25 employees report in matrix.Achievements:• Provide leadership to After Sales by setting clear objectives and targets for the After Sales business and operations• Enable sales of services by establishing and maintain a portfolio of services (offered via subsidiaries and partners)• Ensure implementation of proper tools for sales of services (training, market intelligence, marketing, etc)• Focus on customer satisfaction leading to a significant improvement of After Sales Key Performance Indicators (KPI)• Ensure global alignment on objectives and targets via the establishment of a Service Management forum for subsidiary Service Managers• Internal stakeholder management via a structured approach to After Sales related corporate communication• Enable easy access globally to updated technical information via the implementation of a web-based knowledge sharing portal• Support a sufficient level of local competencies by implementation of technical training programmes for distributors Show less