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Carsten Brix Kronborg Email & Phone Number

Business Development, Sales of Services, SaaS, Product Management, Customer Success, Customer Service, Customer retention at X-Drive Robots
Location: Copenhagen Metropolitan Area, Denmark, Denmark 9 work roles 4 schools
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Current company
X-Drive Robots
Role
Business Development, Sales of Services, SaaS, Product Management, Customer Success, Customer Service, Customer retention
Location
Copenhagen Metropolitan Area, Denmark, Denmark

Who is Carsten Brix Kronborg? Overview

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Carsten Brix Kronborg is listed as Business Development, Sales of Services, SaaS, Product Management, Customer Success, Customer Service, Customer retention at X-Drive Robots, based in Copenhagen Metropolitan Area, Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Carsten Brix Kronborg.

Carsten Brix Kronborg previously worked as Career Break - professional development at Paying It Back and Advisory Board Member at X-Drive Robots. Carsten Brix Kronborg holds Startup Board Education from Dtu - Technical University Of Denmark.

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About Carsten Brix Kronborg

I bring deep and broad experience in global commercialization of HW and SW services, from international companies delivering technical products. This includes deep knowledge of how to make services an important lever to maintain excellent customer satisfaction and fulfill bold sales targets for the company. I leverage from my combined technical and commercial degrees, when I take part in the work to fulfill commercial service objectives for a portfolio of technical products. I also do my part in paying it back: Via the startup eco system I have found a way to put my experience into play in a different setting and context. I find it very rewarding and energizing to support gifted tech entrepreneurs via investments and business development related advisory in my spare time.I say what I do and do what I say. This is the way I believe I get the most out of life, and I bring it into the way I work. I strongly believe that it helps building a culture of accountability which customers feel and appreciate.

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X-Drive Robots
X-Drive Robots
Business Development, Sales of Services, SaaS, Product Management, Customer Success, Customer Service, Customer retention
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9 roles

Carsten Brix Kronborg work experience

A career timeline built from the work history available for this profile.

Career Break - Professional Development

Current
Paying It Back

Copenhagen Metropolitan Area

Engaging into the startup eco-system as an Angel Investor, advisor and board member. Via various networks I link up with startups, and provide inspiration and advice, challenge strategies and plans. Finalized the DTU Startup Board Education December 2021.I contribute on a part time basis, in the form of board work, consultancy/advisory, or short term.

Oct 2020 - Present

Advisory Board Member

Current
X-Drive Robots

Copenhagen Metropolitan Area

Autonomous multi-purpose rovers for large-area maintenance – indoor and outdoor.

May 2023 - Present

Board Member

Current
Fluidan Aps

Copenhagen Metropolitan Area

Apr 2022 - Present

Member Of E-Corps, Open Entrepreneurship Dk

Current
Open Entrepreneurship Dk

Open Entrepreneurship is a collaborative initiative catalyzing the development of university research ideas into commercial products. Danish partner universities are Aalborg University, Aarhus University, Copenhagen Business School, IT University of Copenhagen, Roskilde University, Technical University of Denmark & University of Copenhagen. Californian UC.

Mar 2021 - Present

Member Of Keystones

Current
Keystones

Copenhagen Metropolitan Area

Venture Capital and Private Equity Principals.

Sep 2018 - Present

Services Business Development Manager

Hbk - Hottinger Brüel & Kjær

Copenhagen Metropolitan Area

As a result of the merger of HBM and Brüel & Kjær, the HBK Services Business Development function was established January 2019. Responsibility: Accountable for identifying opportunities for growth in the Service business of the newly merged Hottinger, Brüel & Kjær. And supporting the organization in meeting the set growth strategy.Achievements: Set up.

Jan 2019 - Sep 2020

Global Business Development Manager, Calibration Service

Bruel & Kjaer Sound & Vibration Measurement A/S

Copenhagen Metropolitan Area

  • Responsibility: Global business head of Calibration services (calibration, repair, extended warranty). Secure growth in the Calibration business via operational improvements and enablement/motivation of Sales to sell.
  • Secure revenue stream by growing multi-year contract sales by 100%.
  • Enabled Sales to… Show more Responsibility: Global business head of Calibration services (calibration, repair, extended warranty). Secure growth in the Calibration business via operational improvements and.
  • Enabled Sales to sell calibrations and service contracts via new sales tool-box and a structured approach to lead generation
  • Reduced the number of orderable service items from 500 to 15 making the products simpler to sell and deliver globally.
  • Introduced online services making easy customer access to documentation and online ordering possible.
Jan 2015 - Dec 2018

Director Customer Service & Support

Jabra

Copenhagen Metropolitan Area

  • Responsibility: Oversee Jabra’s Service & Support provisioning for BtB as well as BtC worldwide. Budget responsibility (50 MDKK) for a business unit employing 45 people in 3 regions, operating internal and outsourced.
  • Provided global and regional frameworks and tools enabling Jabra to… Show more Responsibility: Oversee Jabra’s Service & Support provisioning for BtB as well as BtC worldwide. Budget responsibility (50 MDKK) for a.
  • Provided global and regional frameworks and tools enabling Jabra to provide Service & Support with focus on customer centricity (uniform objectives, KPIs, and processes)
  • Assured alignment on objectives and KPIs with Sales and other stakeholders
  • Focused on meeting the customers on the required touchpoints, via turning on-line post sales content into a uniform and high-quality part of Jabra.com globally.
  • Ensured a uniform and professional help-desk with global reach via centralized management of Global Customer Support Help Desk operations for BtB as well as BtC
Dec 2010 - Dec 2014

Director After Sales

Hasselblad

Copenhagen Metropolitan Area

  • Responsibility:P/L accountable for Hasselblad’s After Sales business world-wide. Sales, marketing, operations. Included operational responsibility for the technical help-desk, 2 factory repair centers, as well as.
  • Provide leadership to After Sales by… Show more Responsibility:P/L accountable for Hasselblad’s After Sales business world-wide. Sales, marketing, operations. Included operational responsibility for the technical.
  • Provide leadership to After Sales by setting clear objectives and targets for the After Sales business and operations
  • Enable sales of services by establishing and maintain a portfolio of services (offered via subsidiaries and partners)
  • Ensure implementation of proper tools for sales of services (training, market intelligence, marketing, etc)
  • Focus on customer satisfaction leading to a significant improvement of After Sales Key Performance Indicators (KPI)
Sep 2004 - Nov 2010
4 education records

Carsten Brix Kronborg education

FAQ

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What company does Carsten Brix Kronborg work for?

Carsten Brix Kronborg works for X-Drive Robots.

What is Carsten Brix Kronborg's role at X-Drive Robots?

Carsten Brix Kronborg is listed as Business Development, Sales of Services, SaaS, Product Management, Customer Success, Customer Service, Customer retention at X-Drive Robots.

Where is Carsten Brix Kronborg based?

Carsten Brix Kronborg is based in Copenhagen Metropolitan Area, Denmark, Denmark while working with X-Drive Robots.

What companies has Carsten Brix Kronborg worked for?

Carsten Brix Kronborg has worked for Paying It Back, X-Drive Robots, Fluidan Aps, Open Entrepreneurship Dk, and Keystones.

How can I contact Carsten Brix Kronborg?

You can use AeroLeads to view verified contact signals for Carsten Brix Kronborg at X-Drive Robots, including work email, phone, and LinkedIn data when available.

What schools did Carsten Brix Kronborg attend?

Carsten Brix Kronborg holds Startup Board Education from Dtu - Technical University Of Denmark.

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