Carsten M. Email & Phone Number

Fløng

Ballerup

Employed on the PenSam AMS account with responsibility for the design, development, and implementation of administrative solutions to support the AMS business. Responsible for the accounts use of Teams and SharePoint. Develops advanced Excel reporting using Excel, Power Query, and Power Pivot. Have developed a cohesive SharePoint solution supported by Microsoft Power Automate for managing Change Requests.Has developed teaching material for Edlund's life and pension solution LL+ and has, in collaboration with a colleague from Edlund, won the Edlund Innovation Prize 2021, for the development of the video-based learning concept Edlund Learning Lab.

Farum

December 2013 - September 2016Process consultant in the IT department Process, Analysis and Design with responsibility for the establishment and consolidation of as-is process documentation in BPMN format. Furthermore, I undertook the role of business architect in various projects and tasks (e-Boks, Schantz Valuation, Instalment Pension, SimCorp Dimensions). The tasks here have been identification of requirements, documentation, and business implementation.April 2012 - November 2013Process consultant in the Business department Strategy & Management with responsibility for establishing the process landscape and associated process documentation for the PenSam Pension core business processes as well as for PenSam's Management and Support Processes e.g., finance and finance functions). The primary focus areas were significant controls and risks. March 2011 - March 2012Data Governance responsible in connection with the company centralized Datawarehouse project. Responsibility for the establishment and ongoing maintenance of processes and procedures of governance tasks in relation to development, testing, and commissioning. November 2009 - February 2011Business architect on project for the development of the internal customer support portal (Spring). Main tasks were requirements and documentation as well as segmentation of customer relationships in relation to conversion.November 2008 - October 2009Project manager on the contribution project with the aim of simplifying the handling of negative adjustments of pension contributions as well as reducing the number of related mis-entries.February 2008 - October 2008Business architect in connection with the establishment of a process overview and Lean analysis of the Customer Area's case-handling business processes as well as proposals for reorganization of processes and responsibilities. Furthermore, consultant on Lean initiatives in PenSam's business areas.

Farum

Development and sale of Microsoft Excel add-in (add-in) for Earned Value based Project and Task Management as well as consulting on development tasks in Microsoft Excel.

Copenhafen

May 2006-Jan. 2008 IT Controller, among other things responsible for Governance and documentation project as well as for implementation of Service Management (ITIL) measurements (Availability, Satisfaction Surveys, etc.).Apr. 2003 – Apr. 2006 Staff function with special focus on implementation of outsourcing agreement with DMdata (IBM-SDC) and optimization of internal processes. Product Owner in relation to Finance, Property, and Internal AuditOct. 2000 – Mar 2003Head of Department for User Support Center, which includes User Support, IT Logistics, Software Distribution and Telephony with management responsibility for fifteen employees. Member of the IT Management Board. Product Owner in relation to the Business areas Finance, Property, and Internal Audit. Oct 2000 – Oct 2001 Head of Department for User Support and Intranet Management unit with management responsibility for seven employees. Member of the IT Management Board. Product Owner (IT Manager) in relation to the Business areas Finance, Property, and Internal Audit.Aug 2000 – June 2001 Project manager on the implementation of SimCorp's TMS2000 system. Product Owner (IT Consultant) in relation to the business areas Finance, Economy, and Organization.May 1999 – Oct. 2000 Product Owner (IT Consultant) in relation to the Business Areas Finance, Economics and Organization.

Ballerup

1996 - 1999 Business Architect and Product Coordinator in relation to BetalingsService. Primary tasks were planning, development and introduction of two new PC products, development of long BS notification texts, preparation of project strategy and presentations, and development of Excel tools for managing and budgeting liquidity and cash flows in relation to international credit cards.1994 – 1995 Business Architect and Product Coordinator in relation to PBS' business to business products, in particular ErhvervsService.1992 – 1993 Business Architect and Product Coordinator, with a special focus on the development and testing of the Danmønt system.1989 - 1993 Business Architect and Product Coordinator in the Debit and Credit Card Department. The main tasks were the development and commissioning of telecommunications terminals and the telenota system in relation to Dankort and Visa payments.

Copenhagen

Business Architect (User Consultant) in connection with the development of a new life insurance system. Primarily handling the business requirements and intermediary of communication between business area and system area. In addition, responsibility for obtaining and processing market and competitor information.

Master Of Science (Msc), Geography

Organisationsteori, Videnskabsteori (v. Handelshøjskolen i Kbh.) Forvaltningslære, Datamatik II (ved polit-studiet i København).

Lean Project Manager

It Management

Kursus i IT-strategi (2005-2006)