Carter Dunham Email & Phone Number

Riverside, Mo, Us

Riverside, Missouri, United States

Kansas City Metropolitan Area

•Led team of 200 associates, coordinated all delivery station actions, and collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop and execute daily plans to meet business objectives, volume goals, and customer promise for Amazon’s Final Mile Logistics. •Operations Manager selected to transfer and support new sister station during Amazon Peak 2021 (Nov-Dec 2021); led the development of projects and programs centered around manager expectations and communications practices, associate safety and engagement, and critical technical procedures of the delivery station process.•After project/program implementation, Global Delivery Station Rank increased 19% overall, 15% in safety metrics, and 28% in cost/productivity metrics (out of 500+ delivery stations worldwide).

•Established and led a 124-person, cross-functional organization with a staff of 12 and specialties in communications, maintenance, security, training, artillery operations, and logistics; including supervising $24 million equipment account, and leading unit through intensive training program to achieve certification in 100% of requirements for deployment overseas in support of contingency operations amid COVID-19 pandemic.•Managed multiple, concurrent, high visibility projects across Asia, effectively allocated resources, and created communications processes that drove completion of operational requirements while meeting the needs of all stakeholders; effectively communicated status to executive level leaders of both the U.S. and foreign militaries.•Selected to serve on a special advisor mission in support of counter-terrorism operations.•Ranked as the number one director within the organization by Senior Director.

•Led a cross-functional team in planning and execution of three major operations improving customer training from 60% to 90% for a 700-person organization; including building content, facilitating meetings with executives to review progress and performance, maintaining key relationships across organization.•Developed and executed operating models and business rhythms for a 700-person organization, ensuring units met 100% of training requirements for two overseas deployments and all annual training requirements.•Developed new training and operations calendars to synchronize all departments towards common goals.•Serving as Director of Operations for three months, managed successful redeployment and deployment of subordinate units while also managing day-to-day and long-range organizational planning.•Ranked number one Marine Captain within the organization by Director of Operations.

•Competitively selected to serve as an instructor, responsible for technical training of new and junior officers.•Led, trained, and mentored 90 students through three iterations of an intensive five-month course, achieving a 90% graduation rate, and recognition from the school president for exemplary performance.•Led and trained 300 students through seven iterations of an intensive three-week certification course.•Took the initiative to develop new courses, revamped three separate programs of instruction in support of over 1200 students annually, resulting in improved education for Marine, Army, and International Officers. •Responsible for major portions of revised doctrine and technical policy for Marine Corps Artillery.

•Planned, coordinated, and supervised both current and future training and operations for an organization of 800 personnel. Instrumental in four major exercises increasing readiness by 30% across the organization.•As Technical Manager (Fire Direction Officer), managed the tactical employment of subordinate units during training scenarios, directing live-fire operations across great distances. Reorganized technical references for use by subordinate units to ensure efficient communication and accuracy of weapon systems in training and combat.•Supervised completion of all regular and specialty training requirements.•Ranked number one Marine Captain within the organization by Director of Operations.

•On short notice, organized, trained, and procured equipment for a 33-person platoon to deploy in support of Operation Enduring Freedom. Led unit through intensive training program to achieve certification in 100% of requirements for deployment overseas.•Working with U.S. and partner forces, established a base of operations, coordinated life support and necessary logistical requirements to sustain operations and directed artillery fires in combat, providing timely and accurate coordination and fire support that directly impacted the effectiveness of units in Afghanistan.•Developed innovative tactics to provide constant, cannon fire support to US and Partner Forces over a duration of seven months; supervised daily rotations of personnel to maintain supply and personnel readiness.

•Led day-to-day operations for an organization of 130 personnel, supervising transportation assets, weapons, maintenance, and training for successful redeployment and reintegration to stateside chain of command.•Supervised supply and equipment transfer valued at over $6 million, ensuring accountability and maintenance of equipment provided to next deploying unit.•Managed a staff of 12, planned and executed four major artillery operations, and organized unique training opportunities enhancing the abilities of individual service members and unit.•Ranked number Marine Lieutenant within the organization by Senior Director.

•Applied operational risk management to combat service support planning and training activities, with a focus on new and non-routine actions related to increasing performance, proficiency, and support to the organization. •As Training Officer, scheduled and tracked all unit training to achieve certification in 100% of requirements for deployment overseas in support of contingency operations.•Supervised three major theatre security cooperation events across the Middle East, partnering with U.S. and Host Nation forces and coordinating live fire training in austere locations without established safety regulations.•Managed the tactical employment of the unit during artillery training, directing live-fire operations across great distances. Reorganized technical procedures to ensure safety and accuracy across the organization.

Bachelor Of Science - Bs, Business Administration/International Relations

Activities and Societies: Naval Reserve Officers Training Corps (NROTC), Men's Lacrosse, Men's Rugby

Leadership And Ethics Instructor Course

Field Artillery Captains Career Course

Expeditionary Warfare School

Education record