Carter Katase Email & Phone Number

• Develops reports using Cognos and Denodo VQL (SQL) querying large sets of raw data from internal and external data sources for operational metrics, data analysis, and ad-hoc exploration
• Makes data-driven decisions using insights from reporting; presents recommendations for opportunities in process improvement, utilization, and optimization to leadership and executives
• Delivers automated, operational, and efficient solutions for operations teams by: illustrating current processes, gathering business requirements, creating data mapping, designing logic per data requirements, liaising.
• Provides technical consultative support to internal teams, leading initiatives such as system upgrades, system migrations, and integration of complex process improvements and workflows while translating technical.
• Writes, maintains, and troubleshoots Robotic Process Automation (Foxtrot RPA) scripts to automate manual processes for operations teams

Honolulu, Hawaii

• Developed reports for compliance needs utilizing data from data warehouse and external vendor reports for the Paycheck Protection Program, a project that preserved over 60,000 local jobs by ensuring businesses secured.
• Created dashboards measuring key metrics in Excel using a series of pivot tables reflecting loan production, loan maintenance, and audit results
• Designed, documented, and conducted loan audits monitoring loan booking and maintenance to ensure compliance with internal policies/procedures and applicable banking regulations; responsible for early detection.

Phoenix, Arizona Area

• Maintained a record of inflight performance reports including data for the United Airlines Bonus Bucks program
• Conducted inflight performance reports on Mesa Airlines flight attendants on various flights
• Analyzed scores and created performance metrics in Excel based on inflight performance reports
• Curated newsletters via ConstantContact for the inflight operations department and flight crew members

Phoenix, Arizona Area

• Performed administrative duties, including making phone inquiries, scheduling meetings, hosting clients
• Conducted phone interviews
• Helped execute department events and services
• Trained new team members

Hawaiian Islands

• Constructed weekly site traffic reports on ecommerce website
• Drafted various versions of social media advertisements within given budget
• Conducted market research and due diligence on interested business clients
• Maintained and contributed to email list of over 700 companies for newsletters and updates
• Attended weekly meetings to present site traffic reports and discuss business development
• Assisted with event and workshop planning

Hawaiian Islands

• Contributed development of program that created patient admission default ratings based on medical history, heart rate, and other general parameters
• Reviewed ten years of hospital admission records, selected over 1,000 samples, and gathered relevant data to withhold and analyze
• Attended weekly meetings to introduce new ideas and collaborated with teammates

Hawaiian Islands

• Updated and edited virtual files for over 500 physicians

Hawaiian Islands

• Located at the Sheraton Waikiki Hotel and Resort
• Provided customer service to guests and other parties, managed pool and beach areas, assisted guests with rental equipment and purchasable items and trained new employees on procedures and daily tasks

Bachelor Of Arts - Ba, Business/Corporate Communications

Education record