• Client care issue triage and assignment to correct department• Answering questions about the from customer support - handling front line escalations• Handover of current cases from shift to shift, ensuring customer issues have proper response and continuity• Facilitate handling of field support requests, with coordination of technician response for on-site customer problem resolution • Training and mentoring new employees

• Receiving Products, Stocking and Organizing back of the house supplies.• Handling hot and cold foods; precise measurement; slicing meats and cheese; preparing food using ovens, fryers, and rotisserie; setup, teardown & cleanup; cashiering.• Provide customer service at the deli counter to ensure customer satisfaction.

• Backline customer service• Scheduling installs• Direct sales support• Running credit reports and authorizations• Account entry