• Established and led a successful computer repair enterprise, overseeing comprehensive repairs, troubleshooting, and upgrades for diverse computer systems and technical devices.• Serviced over 100 clients and grew client base by 50% within the first month through marketing and referrals.• Applied background in education and management to train clients on how to independently solve recurring issues.• Focused on customer satisfaction resulting in 100% 5-star reviews with regular referrals from clients.

General Manager (2020-2022)• Revamped sales strategies resulting in a 23% increase in company sales within a year, surpassing records for daily transaction volume, average transaction value, and annual sales achievements.• Cross-functionally managed teams including Retail Shop Managers, Cultivation Facility Managers, Financial and Business Strategists, and Digital Marketing Specialists in successfully directing company growth.• Discovered an optimal location to expand the company's retail presence, strategically establishing a flagship store for enhanced brand visibility and growth.Director of Wholesale (2014-2020)• Created and managed the company’s first Wholesale Sales Department generating over $10 million in incremental company revenue.• Consistently exceeded monthly Sales goals resulting in a revenue increase of 66% annually.Harvest Manager (2017-2020)• Managed harvests and quality control at two 3,500-plant cultivation facilities. Harvested over 200 pounds monthly.• Created and implemented a tracking system to account for and reconcile inventory.Store Manager (2013-2015)• Achieved record, YoY revenue goals. Managed inventory, payroll, compliance, and customer satisfaction.Cultivation Facility Manager (2013-2014)• Supervised operations including plant propagation, maximizing yields, harvest management, employee performance and regulation compliance, contributed to an annual capacity growth increase of 233% (from 1,500 to 3,500 plants).

• Created learning activities, classroom layouts, and daily routines to prepare children for primary school.• Strengthened trusting and caring relationships with children and their parents.

• Guided and enhanced behaviors critical to the fundamental stages of child development.

• Assisted after-school children with homework through individual tutoring sessions