Douglas Carter Email & Phone Number

A strategic and collaborative professional with extensive experience evaluating, recommending, and executing IT, administrative, and accounting solutions that transform productivity measures and propel customer satisfaction. Demonstrated ability to align cross-functional teams, stakeholders, and customers across a remote landscape, centering objectives and strategies to deliver significant achievements and improved outcomes. Drive people strategy across business environments, including organizational change, training delivery, and innovation with the primary focus of enabling individuals, customers, and departments to accomplish amazing things. Articulate and authentic communicator with the ability to work across geographic, cultural, and linguistic barriers.Key Profile Offerings:➟ Converted Sephno Systems and five (5) major business partners into cloud-based companies during Covid-19, including two (2) international biotech companies, a national corporate events planner, and a regional property management company. The initiative added a revenue source that generated $45K monthly in new cloud billings (Sephno Systems). ➟ Facilitated training for 350+ MSP end-users to utilize Amazon WorkSpaces, Google Workspace, Windows 10/11, and Office 365 (Sephno Systems). ➟ Developed and rolled out the marketing strategy for the Technical Assistance Program (TAP) to support home and business users with a quarterly review service for computer systems and overall IT support. The program generated 250+ new clients and $70K+ in gross revenue annually (SmallSystems). ➟ Partnered with leadership to convert a paper-based accounting system to an Excel format (South Bay Restaurant Equipment Services). ➟ Rolled out the successful server consolidation and migration to a cloud-based solution for integrated student and campus management services to comply with National Accreditation, Title IV federal financial aid, and FERPA requirements (IPSB College of Holistic Health). Send me a DM or email at carter.dj@gmail.com to connect!

Listed skills include Microsoft Office, Management, Microsoft Excel, Research, and 6 others.