- Edits, formats and creates word documents such as resumes, workbooks and presentations.- Creates Writable PDF workbooks and PowerPoint presentations.- Builds and develops websites using SquareSpace, Wix, Shopify & Wordpress

- Tasked with assisting the Level 1 Remote technicians when they needed help with tasks or encounter issues.- Trusted to create, organize, and execute training plans with new trainees and keep up to date.- Identify and create documentation for company.- Dealt with majority of customer escalations, resolving without upper management intervention.

- Quickly learned the processes put in place and sought out guidance when needed.- Provided variety of services from setups, virus removals, diagnostics, email inquiries, and more niche issues remotely- Combined previous knowledge with the willingness to find the solution needed, performed services required at a hasty pace while still doing due diligence, making sure all required services were completed correctly.- Balanced multiple store and D2C tickets, averagely working on 7 to… Show more - Quickly learned the processes put in place and sought out guidance when needed.- Provided variety of services from setups, virus removals, diagnostics, email inquiries, and more niche issues remotely- Combined previous knowledge with the willingness to find the solution needed, performed services required at a hasty pace while still doing due diligence, making sure all required services were completed correctly.- Balanced multiple store and D2C tickets, averagely working on 7 to 10 computers at a time. Show less

A Canadian office supplies store-Worked across the board as multiple different roles requiring knowledge in all areas of the store -Quickly offered full time and chosen to be kept on during the lockdowns to work the store with the managers-Gained experience in commission based sales and warranties-Learned to worked with large scale customers on renovating office spaces and helping them apply to digital marketing services (redesigning web presence)

- Managed bar opening and closing procedures, ensuring readiness for service and secure closure.- Excelled in simultaneously serving multiple tables and managing the service bar, showcasing strong multitasking abilities.- Demonstrated proficiency in mixology, consistently preparing a wide variety of drinks with speed and accuracy.- Maintained high standards of cleanliness and organization, contributing to a welcoming and hygienic environment.- Collaborated effectively with team… Show more - Managed bar opening and closing procedures, ensuring readiness for service and secure closure.- Excelled in simultaneously serving multiple tables and managing the service bar, showcasing strong multitasking abilities.- Demonstrated proficiency in mixology, consistently preparing a wide variety of drinks with speed and accuracy.- Maintained high standards of cleanliness and organization, contributing to a welcoming and hygienic environment.- Collaborated effectively with team members to deliver smooth and efficient service, enhancing customer satisfaction.- Managed inventory and restocking of bar supplies, efficiently keeping track of supplies and minimizing waste. Show less

Worked primarily on the web based app Geotab Drive, specifically in the messaging area some projects include but not limited to: -Grouping route messages together and enabling drivers to reply with full text -Improving the efficiency at which the message comes through-Participated in daily, weekly and monthly in team meetings. Presented project milestones in meetings for updates and feedback-Assisted at Geotab Connect conference helping with setup, presentation and camera work… Show more Worked primarily on the web based app Geotab Drive, specifically in the messaging area some projects include but not limited to: -Grouping route messages together and enabling drivers to reply with full text -Improving the efficiency at which the message comes through-Participated in daily, weekly and monthly in team meetings. Presented project milestones in meetings for updates and feedback-Assisted at Geotab Connect conference helping with setup, presentation and camera work -Languages and Software: C#, Typescript, Javascript, CSS, TMPL, .NET, Jira, Git, Fogbugz, VS Code, node.js Show less

A Canadian manufacturer and distributor of rack accessories for pickup trucks. -General labourer in a busy packaging plant working 7am – 4pm, Monday to Friday -Assembled up to 250 truck rack packages daily -Ensured accurate shipments according to order -Lifted 50 pound packages onto skids ready for shipment