Michael A. Carteron, Cc, Cl Email & Phone Number

San Diego County, California, United States

Greater San Diego Area

I manage the following teams for the Auto Physical Damage (APD) Department: a support team during the User Acceptance Testing (UAT) process into Production; the resources responsible for all UAT artifacts and UAT related action items; the teams responsible for configuration in the UAT and Production Environment for all activity defined; the prep work and.

Greater San Diego Area

I manage the following teams: a support team during the UAT process into Production; the resources responsible for all UAT artifacts and UAT related action items; the teams responsible for configuration in the UAT and Production Environment for all activity defined; the prep work and provide consistent guidelines for field personnel to determine optimal.

San Diego

I manage the following: a support team during the UAT process into Production; the resources responsible for all UAT artifacts and UAT related action items; the configuration in the UAT and Production Environment for all activity defined; the prep work and provide consistent guidelines for field personnel to determine optimal test criteria. I provide.

One of the Primary contacts for issues that arise during the complete UAT process. I provide clarification and validation of all UAT environment related issues to the client. I am Responsible for all UAT artifacts and UAT related action items. I provide weekly updates on current projects and work with several different teams to define solutions to issues..

A Systems Requirements Analyst is responsible for translating Mitchell Marketing Requirements Documents (MRD's) into detailed software requirements. Actively work with Product Managers, Development, other Mitchell departments, and customers as required to translate MRD's into detailed technical, functional, and user requirements that include customer.

I served as the primary contact for all the Chapters in the Western region of the Americas. I held and keep records of monthly meetings to provide information to the Chapter representatives. I provided assistance to the chapter in need of support.

Greater San Diego Area

Provide leadership to the Board of Directors of the local ChapterEnsure the Board adheres to its bylaws and constitutionPrepare the Board’s agenda with input from the Board MembersChair Board meetingsEncourages Board Members to participate in meetings and activitiesKeeps the Board’s discussion on topic by summarizing issuesKeeps the Board’s activities.

Serve on the BoardMaintain copies of the organization’s bylaws and the Board’s policy statementsMaintain lists of Board Members, committees and General MembershipNotify Board Members of meetingsTake official meeting minutesRecord Board attendanceEnsure there is quorum at meetingsRecord all motions and decisions of meetingsRecord all corrections to.

• Determine client system level and operation level requirements for single and multi public safety agencies
• Define, develop, and manage client configurations, data, and business rules of operation and structure of a Computer Aided Dispatch system
• Perform GAP analysis from existing systems to the Computer Aided Dispatch system capability
• Responsible for Operational and Tactical requirements analysis by creating Operational Scenario Documents with the client, which will later be transposed to Software Requirements and acceptance documents.
• Works with engineering staff during software development to clarify requirements and expectations of the client.
• Maintains ongoing communication with the client and project manager throughout all stages of a project to ensure continuity.

• Part of the Core Development Team for enhancements and maintenance of the Computer Aided Dispatching Product
• Reviewing Product Requirements Documents, and developing Design Documents, Unit Test Cases and conducting code reviews for the finished product
• Created and maintained the install software for the Computer Aided Dispatching Product along with the interfaces needed
• Responsible for maintaining the daily software development environment for the VisiCAD dispatch product
• Helped to support the Service Pack team maintain its time lines by taking on assignments and developing the software to resolve issues