Shellie Carter Email & Phone Number

Columbus, Oh, Us

Groveport, Oh United States

Analyzes, prepare, inputs, previews, and audits payroll data accurately and timely according to their processing dates.Verifies that all payroll-related changes relative to each payroll cycle are entered into ADP and the time and attendance tracking system.Assist with the month-end financial close process and internal/external audits as required.Perform other accounting, financial or administrative tasks as may be required.Apply computer applications related to payroll and accounting functions.Collaborate with HR and accounting departments to ensure payroll accuracy.

Columbus, Ohio, United States

The Workplace Solutions Group provides best in class servicing for Morgan Stanley at Work participants employee stock benefit plans.Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities and managed accountsCultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains currentIdentify and assist with Firm services and solutions that support clients’ needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley MobileStrengthen and enhance existing client relationships through the processing of client requests, timely resolving of client inquiries, and making sure key client information and documentation is up to date.Conduct outreach to maintain strong relationships with client base and identify Firm services and solutions, such as digital, online access and cash management offerings, that support clients' needs.Recognize and mitigate risk, ensure a deep understanding of and adherence to all policies and procedures; uphold requirements of the Quality Assurance guidelines.

New Albany, Oh

Single-point-of-contact for the member. Explains member plan of benefits, members rights & responsibilities in accordance with contracts & contracted arrangements, claim status information, benefit coverage, plan eligibility, dental, vision, pharmacy, HSA, provider details, care management, on-boarding, tool usage and available programs/resources. Colloborate with pharmacists to ensure customers receive quality care and meet health and safety standards and protocols. Deliver a suite of administrative services to members that support easy navigation of the healthcare system, from providing personalized next best action recommendations, to maintaining individual data accuracy and integrity.

Columbus, Ohio Area

Troubleshooting technical issues including system access with iSi Netsecure, system performance, and interaction with third party, internet applications like Internet Explorer and Adobe Acrobat readerSupport in the creation and troubleshooting of reports clients produce in ADP Reporting and ReportSmith.Installation, upgrade and support of ADP Major accounts payroll and reporting products PC Payroll for Windows and ReportSmith.Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.Acts as liaison between Implementation, Client Services, Management and Corporate Support to ensure high impact problems are resolved in a timely and satisfactory manner.Provide technical support to all levels of Service Support Specialists regarding the resolution of product and client issues.

Charlotte, North Carolina Area

Assist and support clients with payroll processing questions and issues. Performs new feature setup requests (i.e. 401k deductions, benefit accruals, PTO, special calculations, direct deposits, etc.)Troubleshooting and probing to resolve payroll issuesUse on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.

Dublin, Ohio

Tier 1 troubleshooting, enhanced services and equipment programming and problem-solving.Demonstrated effective leadership and interpersonal skills.MTAS, MARS and Remedy knowledge.Excellent organizational and time management skills.Experienced in LAN/WAN operations and IP connectivity.Troubleshoots, upgrades, and administers multiple vendor systems.