Carter Thomas Email & Phone Number

Minneapolis, Minnesota, United States

● Deliver expert-level central support for 30 retail locations throughout the U.S. and Erik’s e-commerce site● Drive sales by deploying an individualized, solution-based selling approach. Increased personal sales by over 100% from Q2 2022 to Q3 2022● Provide customer service, pre/post sales support, and technical assistance in high volumes throughout multiple channels including phone, email, chat, and text● Continuously strive to learn and deeply understand industry trends, new products, and operational efficiencies that effect the business

Afton, Minnesota, United States

● Completing end-to-end procurement process for specialty parts, equipment, and services● Managing and maintaining a fleet of collector vehicles● Building relationships through performing daily sales calls to vendors and service providers● Continuously aid in the management of existing and developing projects

Duluth, Minnesota Area

● Developed and maintained quality relationships with 100’s of clients, vendors, and agents within Duluth’s largest real estate brokerage firm ● Provided high value for 40+ agents by managing showings, inspections, and appraisals ● Inspected 1,000’s of real estate contracts to certify legal standards were achieved ● Ensured efficient workflows through managing inventory supply and facilitating communication ● Managed documents for entire portfolio of properties both in office and online

Greater Minneapolis-St. Paul Area

● Independently responsible for training and mentoring thousands of contractors in order to ensure smooth field operations and outstanding customer satisfaction throughout Twin-Cities ● Discovered useful insights and solved problems through harnessing internal information ● Mitigated company risks by conducting and maintaining background investigations ● Enhanced decision making capabilities by generating and maintaining contractor and merchant information throughout various software applications

United States

● Promoted FabLab brand on campus, during events, and through personal networking ● Increased awareness by giving tours to students, community members, and professors ● Expanded knowledge and skill of using specialty equipment; 3D Printers, Laser Cutters, Vinyl Cutters, Power Tools● Developed operational and educational solutions to establish efficiency and effectiveness ● Assisted students with curricular and personal projects within the field of Digital Manufacturing

Roseville Minnesota

•Led a team to successfully absorb a sales volume increase of 40% over Q3 of 2014•Guided and motivated co-workers to achieve store goals including up selling, inventory management, and total customer satisfaction •Trained new employees according to corporate policy and developed identifiable leadership qualities•Engaged with customers by initiating conversation to build rapport and promote return visits•Accurately received and input product orders to ensure smooth workflow and loss prevention•Managed point of sales systems, phone calls, food preparation and inventory

Bachelor Of Business Administration - Bba, Marketing And Professional Sales, Senior

● Active Member of Sales Club ● Student Marketing Consultant for Continental Ski and Bike ● Startup Cup Competitor ● Independently.

Associate Of Arts (Aa), Business Administration And Management, General

● Inaugural Member of Leadership Institute ● Represented Newly Constructed Fabrication Lab Facility

General Education, Business, Management, Marketing, Sales, Entrepreneurship

Activities and Societies: Roseville DECA Chapter: State and Regional finalist in Marketing Management Series.