Carter Walker Email & Phone Number

Richmond, Virginia, United States

Monitored grant opportunities, developed grant application proposals, and submitted funding applications to the Department of Housing & Urban Development (HUD) that resulted in an additional $57,200 in administrative funding and $544,270 in programmatic funding in Fiscal Year 2023 for Albemarle County Office of Housing's (ACOH) Housing Choice Voucher (HCV) program. Collaborated with the Department of Finance & Budget (DF&B) and the Department of Information Technology (IT) to develop an electronic payment option for housing assistance payments, increasing the responsiveness of ACOH and creating a template for other County services.Annually updated the office’s 600-page Administrative Plan to ensure office policy remained compliant with federal regulation and responsive to local need. Served as the liaison between ACOH and its owner base, providing prompt and courteous support while upholding, explaining, and enforcing program rules and ACOH procedures. Worked to expand ACOH owner engagement, including developing and leading the office's first-ever landlord symposium.

Albemarle County, Virginia, United States

Accurately processed and reconciled $3.5 million annually in housing assistance payments by coordinating between landlords, ACOH, and DF&B. Promptly resolved questions and concerns. Developed standard operating procedures for ACOH’s financial accounting & reporting processes and then trained the newly created Financial & Compliance (FCA) position.Accurately and promptly submitted weekly (Public and Indian Housing Center), monthly (Voucher Management System), and year-end (Financial Data Schedule) financial reports to HUD.Designed and implemented brand-new owner outreach and engagement strategies, including a bi-monthly Owner Newsletter, information packets, downloadable online forms, the New Owner Virtual Briefing, the Housing Portal, and Rental Opportunities emails connecting searching clients with available rental listings.

Waynesboro, Virginia, United States

Responsibilities included selling, assessing, and curating books; updating the store's website with monthly events; coordinating with community partners and stakeholders to form inclusive, responsive, and engaging programming; supervising the retail space; handling cash and processing transactions using the point of sale system; engaging with customers, community partners, and vendors; writing the "story" for grant applications; and creating/providing media for promotional use.

Staunton, Virginia, United States

Self-learning servant leader with a management focus on customer relations, staff morale and team health, community outreach, business resilience, and creative brand. Responsibilities included hiring and firing, web and print communications, creative revenue expansion, proactive website maintenance, video pre-show design and maintenance, community-focused special events, onscreen advertisement sales, and community partnerships.

Charlottesville, Virginia, United States

Part of a key management team that worked with 25+ staff associates to ensure that the experience provided to guests consistently reflected the branding of the company.

Charlottesville, Virginia, United States

Charlottesville, Virginia, United States