Carvey Parker Email & Phone Number

Baton Rouge, LA, US

Austin, Texas, United States

The Wholesale Parts Performance Manager provides in-dealership best practices consultative services to optimize the dealer's overall parts performance. The Wholesale Parts Performance Manager is responsible for driving parts sales growth efforts through the wholesale channel as well as supporting sales development & growth within GST dealer collision.

Austin, Texas, United States

In the Content Development and Education Manager (CDEM) role, I am responsible for the creation, delivery, and measurement of GST’s dealership retail training content. In the CDEM position, I am accountable for creating an in-dealership training culture and leveraging technology to deliver content through a multi-channel strategy. These responsibilities.

Baton Rouge, Louisiana Area

• As a Product Training & Technology Manager (PTTM) I led and drove a world class training culture by delivering sales process and product training to my dealers.
• #1 in the Region for Connected Service Initiative. Placed as Team Lead and Developed Cross Channel Strategies for the Region.
• Increased Customer Experience Scores with two new Districts that were acquired within the first 2 months to the top 5 position.
• Awarded the Toyota Recognition Sales Excellence Trip; 2019, 2018… Show more As a Product Training & Technology Manager (PTTM) I led and drove a world class training culture by delivering sales process and product.
• Awarded the Toyota Recognition Sales Excellence Trip; 2019, 2018, 2017.
• Responsible for all Toyota product launches and sustainment training.

Baton Rouge, Louisiana Area

• Lead and drive a world class training culture by delivering product and process training to our dealers.
• Responsible for in-dealership product training, lease training, social media training, CSI training, connected services training and leveraging other technology and training tools (i.e. iPad/eShowroom, Pocket Source).
• Accountable for coordinating Sales Manager and Sales Consultant certification program compliance.
• Develop… Show more
• Develop and execute a comprehensive product training plan by dealer; proactively involve Dealer, General Manager, & Area Team and follow-up to ensure they understand key priorities, classes, and value added by RTM.
• Demonstrate outstanding presentation/facilitation skills and get dealers and their associates excited about Toyota/Scion products.

Houston, Texas Area

• The Area Sales Manager is a revenue generating sales position working with Chrysler, Dodge, Jeep RAM dealerships in the Houston Metro and rural area.
• Responsible for maximizing retail sales, vehicle production, performance revenue and achieving established targets in the assigned district.
• Served as a liaison between the dealers and FCA (Fiat Chrysler Automobiles) to assist in all areas of retail development including forecasting retail objectives by vehicle line, ensuring the… Show more
• Served as a liaison between the dealers and FCA (Fiat Chrysler Automobiles) to assist in all areas of retail development including forecasting retail objectives by vehicle line, ensuring the dealer orders meet market.
• This role ensured advertising and marketing initiatives were consistent with the corporate message and branding guidelines, as well as ensured proper levels of sales satisfaction were present at all dealerships while.
• I represented products that impacted the lives of its consumers. Show less

Houston, Texas Area

• Ram Brand Advocate is responsible for advising, coaching, and providing business support to dealers for specified market geography of Ram Dealerships.
• I helped dealers maximize Ram retail sales and revenue, spreading product knowledge to the dealership’s sales force.
• In addition, I assisted in developing the strategies and tactics supporting established targets in my specified market.
• I represented the Ram Brand: GUTS*GLORY*RAM

Texas, United States

• Drove sales growth and profitability in a defined territory by understanding the requirements of the customers and suppliers.
• Sold the KAO portfolio of products and related services, identified target customers, and developed a strategic selling plan.
• Developed strong working relationships with the manufacturers and rep agencies.
• Interacted with category management to drive specific vendor programs and expand new and existing markets.
• Identified and assisted inside sales… Show more
• Identified and assisted inside sales in the conversion of competitively held accounts to Keystone Automotive Operations.

Houston, Texas

• Visited with Full Service Body/Collision Shops and discussed GM Collision programs that can incentivize shops for using OEM over Aftermarket and Recycled parts.
• Informed the Collision shops of the GM Outlet Shop program and the benefits of acquiring items on the program.
• Acquired Collision business conditions through Body/Collision shop visits.
• Trained dealership Parts and Body Shop personnel on all current GM Collision Programs.
• Acted as a mediator for combined Dealership… Show more
• Acted as a mediator for combined Dealership Wholesale Collision purchases.

Houston, Texas

• Consulted with General Motors Powertrain Division as to what is effective in developing business.
• Called on installer and commercial accounts to explain the Goodwrench Powertrain value proposition.
• Assisted Parts Manager in identifying targeted installer and commercial accounts.
• Visited target accounts, alone and with dealership personnel, to introduce the Goodwrench Powertrain product.
• Provided feedback regarding “lost sales”, i.e. understanding why an account does not… Show more
• Provided feedback regarding “lost sales”, i.e. understanding why an account does not use our products (quality, price, delivery, warranty, etc.).

Dallas, Texas

• Interacted with Dealership Parts and Service Managers to ensure brand compliance through effective market area advertising, merchandising and promotional activities.
• Utilized business and inventory management knowledge to assess Parts Department and recommend ways to improve inventory effectiveness, profitability and same day parts availability.
• Analyzed, understood and communicated parts portion of the Dealer Business Plan.
• Provided input into the Dealer Business Plan process… Show more
• Provided input into the Dealer Business Plan process regarding parts issues and counsel the Parts Manager accordingly.
• Attained total Parts & Accessories objectives as well as selected product/program objectives.

Euless, Texas

• Internet Parts Manager that facilitated Performance Parts and Accessory sales.
• Provided superior customer service with a high degree of confidentiality to domestic and international customers through the Internet.
• Sponsored an Infiniti car club that increased awareness to current and new customers.
• Reconciled invoices and organized warehouse inventory.
• Implemented the first Supercharged and Satellite Based (XM/Sirius) Infiniti for the US Market.
• Trained and Mentored… Show more

Fort Worth, Texas

• Assisted Parts Manager with customer relations, hiring, and mentoring.
• Fulfilled all body shop and service orders.
• Ordered new inventory to replenish dealer stock.
• Reviewed requests for Wholesale accounts.
• Sponsored a Nissan car club resulting in new customers, and increased profitability.
• Acted as the Outside Sales Representative to increase profitability, parts orders, and awareness for Wholesale and Retail Sales.

Irving, Texas

• Handled telephone orders and walk-in customer orders for retail, and wholesale accounts.
• Consulted with technicians and fulfilled work order requests in-house.
• Managed a 2-million-dollar inventory of automotive parts.
• Delivered Nissan parts to wholesale and body shop customers.

Bba, Marketing; Cum Laude

Cum Laude

Bba, Management

Associate In Arts - Aa