Oversees Security, Compliance, and IT departments, driving cross-functional collaboration and aligning technical strategies with organizational objectives.Develop and Enforce Security Policies that reduce breach risks and ensure compliance with PCI-DSS, GDPR, and other regulatory standards.Directed efforts to automate compliance processes, ensuring seamless PCI-DSS and NIST compliance audits.Orchestrated Automation of Employee Onboarding and Offboarding, achieving a 96.7% reduction in process time.Achieved a 99% Reduction in PCI Audit Findings through the implementation of robust compliance policies, automation tools, and rigorous team collaboration.Reduced vulnerabilities by 87.9% and Mean Time to Resolve (MTTR) by 38.4% Drove Security Awareness Initiatives, reducing phish-prone score from 24.0% to 1.8% through targeted training, phishing simulations, and enhanced communication strategies.Manage security of AWS, optimizing scalability, resilience, and security through automation and best practices.Supervise IT Operations, including endpoint management, network security, and onboarding processes, to enhance user productivity while maintaining robust access controls.Led information security initiatives, implementing robust policies and managing team performance to safeguard critical data assets.Spearheaded AWS infrastructure redesign using Terraform, enhancing system resilience across multiple AZs and regions for improved operational efficiency.Conducted comprehensive risk analyses, developing strategic processes to mitigate security breaches and overseeing incident response protocols.Partnered with development and QA teams to streamline code deployment, while managing application servers, databases, and load balancers.Orchestrated task automation and configuration management significantly improving system reliability and reducing manual interventions.

Adjunct Professor for University of Wisconsin-Madison Undergraduate program.Developed and delivered advanced security training programs, leveraging expertise to mentor the next generation of cybersecurity professionals.Delivered hands-on training in Microsoft Security, Cloud Security, and Linux Security, incorporating real-world scenarios to bridge theory with industrypractices.Redesigned traditional coursework into interactive workshops, significantly improving student engagement and practical skills

Administered EC2 servers, RDS databases, and load balancers, ensuring 99.99% uptime for weather and traffic API services.Maintained Puppet infrastructure, automating repetitive tasks and improving efficiency.Monitored hardware and software using Nagios and Icinga, swiftly addressing issues.Collaborated with development teams to test and deploy software updates, streamlining integration processes and reducing time-to-market.

Designed and Optimized Windows Server Environments, ensuring high availability and reliability for federal projects by leveraging MS SQL 2008 and Hyper-V.Implemented Rigorous Software Release Protocols, streamlining deployment processes, reducing system downtime by 25%, and enhancing system security.Developed and Automated Routine System Administration Tasks using PowerShell, increasing operational efficiency and freeing up resources for strategicinitiatives.Collaborated with Federal IT Teams to ensure compliance with regulatory standards and deliver secure, scalable infrastructure solutions.Ensured System Security and Compliance, maintaining rigorous update schedules and adhering to federal IT regulations for secure data handling.

Orchestrated the Maintenance of Network and System Infrastructure for a web design and hosting company, achieving 99.9% uptime through proactivemonitoring and timely issue resolution.Managed high-availability network, database and application servers clusters, achieving 99.9% uptime, enhancing core performance for diverse clients.Streamlined Backup Protocols, implementing robust solutions that minimized downtime during critical operations and improved recovery times.Optimized Server Performance Across Platforms, improving operational efficiency on Linux, Unix, and Windows environments through strategic upgrades andinstallations.Standardized Infrastructure Practices, defining and enforcing system and network standards to align with organizational goals and industry best practices.

Managed Nationwide IT Infrastructure, overseeing servers, network equipment, and workstations across Windows, Linux, and Unix platforms to ensureseamless operations for a nationwide inmate phone system.Enhanced System Monitoring and Maintenance, leveraging tools like Nagios to proactively identify and resolve critical issues, achieving a 99.99% system uptimerate.Streamlined Software Release Processes, debugging updates and authoring technical documentation to ensure compatibility and ease of use for non-technicalstaff.Implemented Secure Active Directory and Exchange Email Administration, improving system reliability and ensuring compliance with security best practices.Coordinated IT Support Across the Nation, conducting hands-on server maintenance and installations while maintaining detailed inventories of equipment andsoftware licenses.Improved Incident Response Times, conducting thorough system log analyses to swiftly identify and resolve operational disruptions.Fostered Collaboration Between Teams, serving as the primary liaison between customers, technical staff, and developers to align IT solutions with organizationalgoals.

Install, remove, and configure network equipment, ensuring seamless functionality.Repair and re-image workstations utilizing a PXE server for efficient troubleshooting and maintenance.Manage warranty exchanges for faulty equipment, ensuring timely resolution and minimal disruption.Provide exceptional help desk support, addressing and resolving user inquiries and technical issues promptly.Maintain a comprehensive equipment database, accurately documenting information such as type, location, and ownership.Manage Active Directory, ensuring efficient user administration and access control.