Social Services Program Assistant
CurrentReviewing applications and declarations for completeness and consistencyMaintaining client records through data entry into computerized/online systemsLinking customers to other community resourcesMaking accurate and efficient determinations of eligibilityGathering information from applicants to make an eligibility determinationConducting interviews with applicants and recipients of public assistance benefitsWorking and assisting customers with Medicaid eligibility, Cal-Fresh (food stamps), and Covered CA (ACA), problem-solving two days a week, taking incoming calls on both programs for recertifications, evaluations, and updating on multiple systems for county and state.