Successfully managed administrative activities and efficiently ran the office for a full service landscape company. Responsible for all bookkeeping to include A/P, A/R, reconciliations, journal entries, payroll entries, and quarterly gross receipts taxes. Generated invoices, estimates, and monthly statements for clients. Submitted employee timecards and prepared payroll spreadsheets for Payroll Company. Researched and resolved billing and collections disputes. Generated bank deposits, verified, and balanced. Managed all incoming calls and office correspondence. Collected rents, managed utilities, and worked with property managers in the management of multiple rental properties.Increased company revenue by generating time tracking spreadsheets against client contracts to ensure gross profit margin was being met and increased renewal contracts if needed. Performed job costing on completed work orders for comparison against estimates given to clients to improve estimating procedures. Analyzed and implemented solutions to reduce company expenses such as office supplies, utility bills, and cellular phone account by approximately 45%.Implemented procedures to qualify company for Delaware Workplace Safety Credit for discount of 18% on annual workers compensation premiums.Managed unemployment insurance to ensure lowest annual renewal rate.Provided excellent customer service by being available after hours through a company issued Blackberry.

Performed in-home sales of custom interiors to include draperies, re-upholstery, blinds and shades. Assisted owner in bookkeeping duties such as A/P, A/R, reconciliations, journal entries, bank deposits, and client invoices. Maintained up to date inventory of sales supplies and samples. Answered telephones and prepared office correspondence.Attended Dale Carnegie Sales Advantage course to improve closing skills.Improved sales closing rate to 70%.