Provide excellent customer relations through efficient wine and food service and clear communication. Provide effective up- selling on wine club memberships, wine and food.Allow a satisfied customer experience.Enabled excellent team- work skills, and showed enthusiasm with customer about menu itemsTrained new hires on all areas needed to excel in the company.

- Provided excellent customer relations with clients.- Strong front desk duties including, answered phone calls and voice mails, arranged appointment times for guests and greeted guests at arrival and departure.- Assisted with tours of facility and escorted guests back to locker room and other sections of the spa.- Strong knowledge of services offered at Kohler Spa.- Entered credit card information and cash transactions including up selling product line.

Entered Promotional orders into computer Sales Order or Micro Shop systems.Strong Organizational skills. Assisted in the development, design and implementation of companies internet retail store which included: billing, inventory control, distribution, shipping and tracking.Communication with customers.

Worked as a promotional team member for KISS-103.5 FM Chicago.Acquired knowledge about how to organize and run promotional events for a radio station such as concerts, career fairs, and Disc Jockey appearances. Learned how to create commercials for radio airplay and contributed voice for two commercials for the radio station.

Received Ellis training to learn all lifesaving techniques.- Developed strong teamwork abilities and interpersonal skills through productive staff and customer interactions.

Assisted with the development of a marketing program for Monical's Pizza by conducting consumer surveys. The information was used in print and local cable television spots resulting in an increased sales average for the client.