Law enforcement contact for investigation and warrantsInvestigation tools - Verafin, Oracle, EnsentaReviewed customer transactions to identify fraudulent activity such as account take over, friendly fraud, theftResolved queued transactions to reduce potential revenue losses.Interact with banks and customers to validate deposits, transfers, logins.Determine existing fraud trends by analyzing accounts and transaction patterns.Identify system improvements to prevent fraudulent activities.Generate suspicious activity report cases and risk management reports for Managers.

Analyzes payment card fraud and cardholder information by using a variety of investigative tools. Identify suspicious activity within designated system reports, analyzes causes of fraud and fraud trends.Reviewed credit card transactions for Corporations to protect against fraud.● Maintained queue levels for over 5 large banking institutions on commercial credit cards using AS400, MasterCard, and Visa systems.● Investigated Fraud trends to determine proper algorithms ● Process Fraud Documents from sending to cardholder, or receiving.

Reviewed and analyzed orders from over 100 clients for their E-commerce Stores. Reviewed an average of 18 orders an hour looking for fraudulant orders."Excellence Delivered Award" Feb 2011

Analyzing posts and pictures while keeping the kids in line.

Scheduled installations for Pella Customers as well as maintain the calendars of 13 Installation Companies in Southeastern Pennsylvania.