Fraud Investigator
Law enforcement contact for investigation and warrantsInvestigation tools - Verafin, Oracle, EnsentaReviewed customer transactions to identify fraudulent activity such as account take over, friendly fraud, theftResolved queued transactions to reduce potential revenue losses.Interact with banks and customers to validate deposits, transfers, logins.Determine existing fraud trends by analyzing accounts and transaction patterns.Identify system improvements to prevent fraudulent activities.Generate suspicious activity report cases and risk management reports for Managers.