Cary Pangares Email & Phone Number

Remote

Leading a dispersed workforce that effectively manages annually +30,000 product warranty claims into Salesforce while concurrently leading projects to improve the customer and employee experience

Portland, OR

Led, developed, and managed a team of North American technical service account representatives to effectively promote products, support customer calls, respond to customer inquiries, and manage engineered to order product quotes and orders. Collaboratively working with global customer service, sales teams and other supporting business functional leaders to.

Portland, OR

Directed the Original Equipment Manufacturing (OEM) global sales operations. Developed metrics and measurements to track progress relative to sales productivity. Established centralized controls and processes to oversee pricing and margins for over 150 customer price lists. Collaborated with product line managers, planning forecasters and customer service.

Portland, Oregon Area

Maintained the day-to-day administration for the Microsoft Dynamics Customer Relationship Management (CRM) system while still dedicated to my other Operations Management responsibilities. Coordinated and implemented all process changes, system alterations, reports and security. Created a class room training program to educate all sales, operations.

Portland, Oregon Area

Managed the North American sales operations for the retail mass merchant and two-step distributor businesses. Maintained sales results tracking while also implementing and monitoring the results of more than 50 sales programs, including trade show discount programs, spiffs, distributor volume pricing programs and product special offers. Managed the expense.

Portland, Oregon Area

Directed the North American retail mass merchant business operations. Administered all advertising, marketing and sales expense budgets. Led new product launches, packaging updates, collateral material development, merchandising creation and trade show organization. While maintaining my operations duties I also managed sales responsibilities as an Sales.

Clackamas, OR

Developed and executed integrated marketing initiatives designed to penetrate and grow six unique product markets. Directed and managed all global corporate communications, public relations, promotions, advertising, online programs and customer service activities. Prepared and managed a multi-million dollar marketing budget in addition to a multi-million.

Clackamas, Oregon

Directed the implementation of the JD Edwards Enterprise Resource Planning (ERP) system on-time and under budget by executing best practice processes for customer service, manufacturing, engineering, quality management, shipping, receiving, accounts payable, accounts receivable, purchasing and planning. Dedicated to the long term ERP project while also.