Carys Roche Email & Phone Number

London

London, United Kingdom

Partnerize is the leading provider of partner management and brand protection solutions for global brands. The AI-powered Partnerize Partnership Management Platform delivers data-driven intelligence and industry-leading management tools that are essential for materially improving ROI from this fast-growing sales channel. In addition to the Partnerize Platform, the company also offers outstanding affiliate management and brand protection solutions under the Pepperjam and BrandVerity brand names.… Show more Partnerize is the leading provider of partner management and brand protection solutions for global brands. The AI-powered Partnerize Partnership Management Platform delivers data-driven intelligence and industry-leading management tools that are essential for materially improving ROI from this fast-growing sales channel. In addition to the Partnerize Platform, the company also offers outstanding affiliate management and brand protection solutions under the Pepperjam and BrandVerity brand names. Partnerize solutions drive $7B+ in transactions and outstanding brand protection for 1,750+ brands worldwide. For more information on Partnerize, please visit Partnerize.com.Working as a team lead for a team of x6 Customer Success members; mentoring key projects and accounts whilst delivering optimisations and technological consultancy for our customers. Show less

London, United Kingdom

Currently working as a Customer Success Director within the fast-paced Operations team at Performance Horizon (PH). PH offers an in-house solution for global brands, agencies and publishers to optimise and measure their performance marketing campaigns.Going against the grain of traditional networks, PH offers a world class reporting suite allowing brands to measure ‘Big Data’ metrics not usually available to them. Being global, this means we can provide an interface in the users own… Show more Currently working as a Customer Success Director within the fast-paced Operations team at Performance Horizon (PH). PH offers an in-house solution for global brands, agencies and publishers to optimise and measure their performance marketing campaigns.Going against the grain of traditional networks, PH offers a world class reporting suite allowing brands to measure ‘Big Data’ metrics not usually available to them. Being global, this means we can provide an interface in the users own language and offering full support in a range of languages. PH also offers finance-as-a-service option for all users, allowing them to pay out publishers in their own currency. All in all, a leading SaaS tool which is changing the face of the performance marketing industry one click at a time.My role includes:- Leading a POD within the Customer Success Team assisting global blue chip brands achieve their ojectives- Ensuring our customers are getting the most from the platform and can realise its full potential.- Helping advertisers increase sales by taking control of their online performance marketing strategy- Instructing users on how to tap into PHs dynamic API set-up to communicate with other systems/software- Working with the technical team on development opportunities to help grow the functionality within the platform- Aligning customers strategy whilst maximising the use of the software Show less

London, United Kingdom

Working as an Account Manager for SoDash; a social media customer service tool - brought to you by The Sandpit. SoDash is an innovative, unique tech product leading the way in terms of social media customer service management, bridging the gap between traditional CRM and the ever-growing world of social media.My duties as an Account Manager for SoDash include:- Working with world class brands and building two-way relationships- A high level knowledge and a passion for… Show more Working as an Account Manager for SoDash; a social media customer service tool - brought to you by The Sandpit. SoDash is an innovative, unique tech product leading the way in terms of social media customer service management, bridging the gap between traditional CRM and the ever-growing world of social media.My duties as an Account Manager for SoDash include:- Working with world class brands and building two-way relationships- A high level knowledge and a passion for technology and customer service- Thinking on behalf of clients, anticipating their needs as well as being proactive in suggestions for improvements- Lead social strategy meetings in a creative and unique way; offering consultancy and training- Run analysis reports and provide feedback across multiple campaigns- Adding a dash of sparkle to what may have a reputation for being mundane tasks- Working as part of a team in order to achieve the task at hand- Representing SoDash at numerous events across the UK and Europe Show less

Leeds, United Kingdom

Working as an Account Executive inside the Marketing Solutions department of the Callcredit Information Group. Working under Account Managers and Account Directors to provide an interface between my clients and internal production teams. I have quickly built strong relationships with clients and teams throughout to group.Working as an Account Executive I have quickly been entrusted with the management and development of my own clients. This has allowed me to get involved in all aspects… Show more Working as an Account Executive inside the Marketing Solutions department of the Callcredit Information Group. Working under Account Managers and Account Directors to provide an interface between my clients and internal production teams. I have quickly built strong relationships with clients and teams throughout to group.Working as an Account Executive I have quickly been entrusted with the management and development of my own clients. This has allowed me to get involved in all aspects of client relationships, from campaign specification through to the presentation of results.In recent months, I have been appointed as a campaign manager for one of my clients, which includes the planning and excecution of campaigns through to analysis and feedback. I am able to use my marketing expertise to provide consultancy to the planning and potential effectiveness of Email, Direct Mail and SMS campaign activity.My main duties include:• Building internal and external client relationships• Presentation delivery and client training• Understanding of Data Protection, Data Security and the Principles of Reciprocity • Understanding of the marketing campaign lifecycle• Data sales and product up-selling• Knowledge of analytics and modelling project• Working closely with development, analytics, testing and project management teams to meet client requirements• CRM analysis Show less

Leeds, United Kingdom

PA to 50+ pilots, creating training plans, roster management to date and ensuring they were initiated adhering to company and CAA regulations.

Leeds, United Kingdom

General administrative duties such as sorting and filing post, data entry, supporting role for my case handlers & case examiners.Daily communication with clients in person, over the phone and via email