Cary Watson Email & Phone Number

Oviedo, Fl, Us

• Led a team of professionals to enhance customer service and operations, boosting revenue, expanding office capacity by 50%, and strengthening relationships with key clients like Amazon and Google through optimized CRM strategies.• Quadrupled the annual sales of an eight-year-old eCommerce startup within two years by combining entrepreneurial drive with robust business management strategies, increasing revenue, market share, and profitability.• Employed industry best practices and ITIL methodologies to recreate the organization’s IT strategy, architectural designs, and cost-benefit analysis of system needs, encompassing managed services experience, change control management with documentation, and troubleshooting to reduce downtime by 75%.• Orchestrated CRM and VoIP deployments, integrated with network infrastructure, conducted regular health checks, tested process change systems, and managed platform releases with superior documentation.• Aligned projects and vendors effortlessly, identifying advanced technological solutions that perfectly matched the business unit’s specifications, financial plans, and schedules.

Orlando, Florida, Us

• Strategized and implemented sales strategies for digital transformation in the hospitality sector, focusing on aligning advanced technological solutions with customer needs and budget constraints, achieving complete stakeholder satisfaction and operational excellence.• Enhanced customer interaction and sales environments by partnering with key vendors to install advanced digital display solutions, resulting in modernized facilities and increased customer engagement at the Sales Center of the Future by 200%.• Spearheaded international market expansion by leading the strategic acquisition and integration of four properties in Mexico and managing development in three additional states, increasing the company’s market footprint and sales opportunities and ensuring seamless integration.• Curated cutting-edge technological solutions to create luxury experiences, boosting the brand’s market appeal and supporting the successful launch of a new hotel brand, directly contributing to a rise in sales.• Managed and executed over eight major hospitality projects by harnessing detailed market analysis to select technology solutions that enhanced customer satisfaction and met strict financial guidelines, driving sales growth and operational efficiency.

Oviedo, Fl, Us

• Led a team of professionals to enhance customer service and operations, boosting revenue, expanding office capacity by 50%, and strengthening relationships with key clients like Amazon and Google through optimized CRM strategies.• Quadrupled the annual sales of an eight-year-old eCommerce startup within two years by combining entrepreneurial drive with robust business management strategies, increasing revenue, market share, and profitability.• Employed industry best practices and ITIL methodologies to recreate the organization’s IT strategy, architectural designs, and cost-benefit analysis of system needs, encompassing managed services experience, change control management with documentation, and troubleshooting to reduce downtime by 75%.• Orchestrated CRM and VoIP deployments, integrated with network infrastructure, conducted regular health checks, tested process change systems, and managed platform releases with superior documentation.• Aligned projects and vendors effortlessly, identifying advanced technological solutions that perfectly matched the business unit’s specifications, financial plans, and schedules.

Chicago, Il, Us

• Headed a remote team of 15, aligning assignments with company goals, using Solution Life Cycle and agile methodologies, and coordinating with C-suite to ensure strategies drove business growth and profitability.• Facilitated a $1 million incentive from the Chicago Power Company through the efficient virtualization and migration of over 2,000 servers to a new data center, coordinating complex network architecture upgrades, achieving this ahead of schedule.• Redesigned environments’ architecture with minimal interruption for the PCI compliance of 30 systems.• Devised and deployed three solutions: a new CRM SaaS system, a new SharePoint/SQL reporting framework, and an ERP SaaS solution to replace a legacy mainframe.• Adhered to ITIL/SCRUM methodologies, audited infrastructure, applications, processes, and tools to enhance performance predictability and, when required, restructured to meet regional and international standards, including SOX, PCI, and disaster recovery.

New York, Ny, Us

• Monitored operations across 100+ radio and television sites, reorganized technical teams to boost productivity and morale, guided infrastructure design and installation, and maintained readiness for on-call emergencies.• Facilitated the seamless transition of over 25,000 employees from a Novell system to a Microsoft Active Directory/Exchange environment, devising the process and visiting sites across the United States to ensure uninterrupted business continuity.• Founded the Hurricane Response Team, playing a pivotal role in storm preparedness, recovery operations, and repair strategies to ensure compliance with disaster recovery protocols.• Increased productivity and reduced downtime by establishing and enforcing standards, methods, and procedures for software and hardware management; allocated capital budgets and led the process for software and hardware acquisitions across a multi-site environment.• Coached and mentored remote IT staff to exceed professional objectives and attain personal goals.

Bachelor'S Degree, Business - It Management

Network Administration

Police Academy

Education record