Cary Weltken Email & Phone Number

Kansas City, Mo, Us

MySource is a fast-growing Call Center & BPO outsourcing solution provider. At MySource, we pride ourselves on delivering sophisticated, high-impact programs that rival those offered by larger BPO companies. Our competitive edge lies in the extensive expertise of our operations leaders, who bring decades of experience managing complex customer experience solutions across diverse industries. This wealth of knowledge enables us to design and implement tailored strategies that address the unique needs of each client, ensuring exceptional results. As a mid-sized BPO, we combine the agility and personalized attention of a boutique firm with the operational rigor and innovation typically associated with industry giants, making MySource the ideal partner for businesses seeking best-in-class solutions without compromise.MySource operates 3 Delivery Centers in the Philippines and access to Global talent through our proven Managed Services Partners Work-From-Home (WFH) model.Call Center SolutionsMySource offers a broad portfolio of omnichannel inbound and outbound solutions and brings a “we can solve this” attitude to support your business, regardless of your needs. We can support your customers across all channels: voice, email, chat, text, in app and social media. Help Desk / Technical / Product SupportMySource understands how critical great helpdesk/technical/product support is to ensuring customer satisfaction and building a reputation as a great brand. In today’s environment support requests can come through multiple channels and you need a well-trained team that is ready to quickly solve issues, the first time. BPO SolutionsUsing MySource is a strategic move that allows your business to focus on its core operations while gaining access to world-class support. With significant expertise across a wide range of BPO processes and a leadership team with deep operational experience, MySource is equipped to handle even the most complex workflows.

North York, Ontario, Ca

Responsible for generating revenue by acquiring new clients through business development activities and for all marketing efforts to increase the company's visibility. SinglePoint-Contact Center Outsourcing Solutions: Your one source for complete Customer Lifecycle solutions. Delivering a seamless solution for supporting end-to-end customer interactions, from new sales, customer care to collections. While SinglePoint may not have the same name recognition as some of the larger players in our industry, we make up for it in sophistication and expertise. We pride ourselves on having some of the most experienced and talented operations leaders in the industry, who bring a deep understanding of the intricacies of customer care. With almost 70 years of experience, SinglePoint has developed our reputation through our proven performance, our execution, our flexibility and adaptability with a strong professional ethic. Operational Excellence + Agility = the SinglePoint experience.Service Delivery Locations:• U.S. – In-Center and Work At Home• Canada – In-Center and Work At Home• Nearshore from the Dominican Republic

Gurugram, Haryana, In

IGT Solutions (IGT) is is uniquely positioned as a leading provider of Contact Center, Digital and BPO solutions with over 13,000 agents supporting 30+ languages. The depth of our expertise and proven processes allow us to support complex processes and our focus is on simplifying complex customer interactions, so we can deliver a seamless experience. Our size means we bring the capabilities you need, but we are flexible and agile to make changes when your business needs to pivot. There are many things I could tell you about IGT, but this will give you an idea of our capabilities. IGT dominates in providing customer service solutions to the travel industry with over 75 travel customers, including most of the premium brands. When frustrated travelers call, it takes a special agent who can show empathy to calm them down, has the skills to quickly navigate the complex processes to solve their problems and leaves them feeling like they will have a successful journey. IGT’s was established in 1998 and has a global footprint consisting of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.

Florham Park, New Jersey, Us

We are acclaimed leaders in Digital Customer Experience & Contact Center Solutions, Human Resource Solutions, Workers Comp, Finance Accounting & Procurement, Legal & Compliance and Learning. I focus on uncovering (sales hunting) and closing new opportunities and in High Tech, Retail, Travel/Leisure, Manufacturing and Transportation/Logistics industries. Expert at using a consultative approach to gain a deep understanding of their business goals/strategies/requirements and aspirations. Responsible for end to end sales process. Built $45M pipeline. Services are delivered using Conduent's SaaS platforms.

Taguig, Metro Manila, Ph

MicroSourcing's Talent as a Service (TaaS) Managed Operations approach brings a unique option to Contact Center (CX) and BPO outsourcing. This model is built on the idea that the customer is the process expert and is the best source to train an offshore team. We build you a dedicated team of resources based on your specific requirements and you you bring your process expertise. Since you bring the process expertise, you can use MicroSourcing to support any customer contact/customer experience and business process. I am able to use my significant Contact Center and BPO experience to understand the customer's current processes, challenges and strategic goals. Having developed solutions in a broad range of outsourced processes has allowed me to expand our current markets and expand into new markets. Success in executing (hunter) my sales strategies to bring in new logos in Healthcare, High Tech, Retail/eCommerce, Legal, Accounting and Logistics industries.

Camp Hill, Pennsylvania, Us

Essintial Enterprise Solutions is one of the largest infrastructure support companies in the nation. Our solutions focus on providing end to end support for multi-vendor hardware that is deployed in enterprise and data center environments. Essintial is one of the few companies that can provide onsite field engineers anywhere in the U.S. and critical 4 hour onsite responses to over 30,000 locations. We are the Vendor of Choice for support solutions to companies like IBM, Dell, HP, Huawei, Super Micro and many other hardware OEMs and we also work directly with many Fortune 500 corporations.Essintial provides:Hardware InstallationsOnsite Hardware RepairComplete Parts Logistics Solutions

TREC Global is a U.S. corporation that operates a technically advanced Call Centers in Manila, Philippines. We specialize in technical support / helpdesk and end to end customer care (CX). We have been working with some of the largest names in the industry down to small start-up companies. In each case we were able to deliver high quality and cost effective call center and BPO solutions, enabling our clients increase their level of customer service and satisfaction, along with increasing revenues.

SVI America was the largest ITO / Software services company in the Philippines. Services included Software Development, Web / eCommerce Development, System Maintenance and Support, Enterprise Resource Planning (ERP), System Conversions and Enterprise Application Integration (EAI). Business Processing Outsourcing (BPO) includes Financial Reconciliation, Document Indexing and Processing, Data Entry and Call Center Services.