A business and solutions oriented systems/business analyst with consulting experience in strategic planning, business and functional analysis, process/quality improvement, lean, and IT management. Particularly interested in helping organizations improve operations and align IT/IS services with business goals using data to drive decisions.Competencies: Staffing, budget, organizational and governance analyses; workshop and focus group facilitation; one-on-one interviewing; functional requirements development; process mapping; quality and process improvement; Lean process improvement; budget analysis; measures, metrics, and KPI development; dashboard design and development; data visualization; quantitative and qualitative analysis; survey development and analysis; statistics; instruction/training; technology management; linguistic analysis.
Listed skills include Management, Microsoft Excel, Microsoft Office, Microsoft Word, and 45 others.