Casandra Johnson Email and Phone Number
Casandra Johnson work email
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Casandra Johnson personal email
Casandra Johnson phone numbers
Casandra Johnson is a Account Associate at Prudential Financial at Prudential Financial. She possess expertise in microsoft office, customer service, quality improvement, employee training, microsoft excel and 6 more skills.
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Account AssociatePrudential Financial Oct 2017 - PresentNewark, New Jersey, Us
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Sales Support SpecialistVoya Financial Jun 2016 - PresentNew York, Ny, Us -
Quality Improvement SpecialistAssurant Health Jun 2005 - Aug 2015Atlanta, Georgia, Us• Completd call evaluations on all DSC agents and related roles, evaluating to determine if content is meeting the expectations as outlined in the call observation guidelines established by the department. Document quality audit results, providing accurate and timely feedback and reporting related to the quality within the department. Work with call center management to establish quality benchmarks and goals. • Developed and managed the call observation process as it relates to the ongoing development of all direct sales and support staff. • Deliver communication as it pertains to training and quality within the department, using multiple forms of communication such as Intranet, newsletter and call libraries. Serve as subject matter expert as it relates to quality in the department, attending meetings or presenting information as needed. Created, implemented, and maintain a reporting program consisting of Microsoft Access and Excel. Provide monthly reporting to management. • Identify -
Service SpecialistHartford Life Jun 2000 - Sep 2003
Casandra Johnson Skills
Casandra Johnson Education Details
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North Hennepin Community CollegeGeneral
Frequently Asked Questions about Casandra Johnson
What company does Casandra Johnson work for?
Casandra Johnson works for Prudential Financial
What is Casandra Johnson's role at the current company?
Casandra Johnson's current role is Account Associate at Prudential Financial.
What is Casandra Johnson's email address?
Casandra Johnson's email address is ca****@****lth.com
What is Casandra Johnson's direct phone number?
Casandra Johnson's direct phone number is (855) 663*****
What schools did Casandra Johnson attend?
Casandra Johnson attended North Hennepin Community College.
What are some of Casandra Johnson's interests?
Casandra Johnson has interest in Children, Civil Rights And Social Action, Education, Human Rights, Animal Welfare.
What skills is Casandra Johnson known for?
Casandra Johnson has skills like Microsoft Office, Customer Service, Quality Improvement, Employee Training, Microsoft Excel, Call Centers, Health Insurance, Life Insurance, Powerpoint, Customer Satisfaction, Process Improvement.
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