Daily operations of the salonManage schedules, Hiring and training new associates Maintain inventory Implementing marketing Payroll /Budget management Customer Service

Oversaw the daily operations Managed staff schedules Hired and trained new employees, Ensuring great customer serviceImplementing marketing strategies Budget management, Involved in resolving customer complaintsPromoted salon services

Responsible for all daily function of the salonHiring/ Onboarding/ Training associates Achieving sales goalsManaging salons expenses

• Trained new associates on product knowledge, sales techniques, and customer service standards, resulting in improved performance and customer satisfaction. • Managed inventory levels, and collaborated with suppliers to ensure we were aware of new product launches. • Maintained strong relationships with clients, addressing their needs and concerns promptly, and ensuring their loyalty to the spa. • Directed all aspects of retail operations, including sales, inventory management, and merchandising,for leading cosmetic and hair care brands. •Achieved and exceeded sales targets through effective sales strategies, product promotions, and excellent customer service. • Implemented visual merchandising standards to enhance the store’s aesthetic appeal and drive sales. • Provided constructive feedback, and participated ongoing training programs to enhance staff productivity and product knowledge. • Collaborated with management teams to develop and execute marketing campaigns, promotions, and events to increase brand awareness and • Leadership and management in the beauty industry. • Strong understanding of sales techniques, customer service principles, and inventory management. • Excellent communication, interpersonal, and negotiation skills. • Proficient in Microsoft Office Suite and point-of-sale systems. • Exceptional problem-solving abilities and decision-making skills.