Casey Braun Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Atlanta Metropolitan Area

• Support and guide clients and contractors, including identifying their needs, reviewing relevant data, interviewing and selecting contractors, and coaching them through onboarding and ongoing relationship management to.
• Utilize expertise in change management to help clients solve their biggest challenges and enable employees to adopt new processes and technologies
• Lead and provide guidance to a diverse client and contractor base, including both for-profit and non-profit clients, with a client base across the US
• Work with clients to fill their staffing needs with virtual assistants, bookkeepers, accounting clerks, social media managers, and web specialists
• Interview contractors and clients to identify areas of need and select contractors who can meet the client and organization's requirements and align with their culture.

Atlanta Metropolitan Area

• Successfully developed and presented a streamlined claims training process to chief executive staff, resulting in a 22% reduction in employee time to proficiency
• Coordinated and developed 2021 Regional Business Plan
• Researched and developed regional claims handling training manual
• Led regional training for over 2,000 associates, including overseeing the implementation and maintenance of DocuSign software

Macon, Georgia, United States

• Provided coaching and training to associates in various areas including claims, sales, underwriting, and customer service, demonstrating versatility and expertise in these areas.
• Led multiple teams of claims associates to achieve high levels of quality (100%) and customer satisfaction (98%), showcasing my strong leadership skills and ability to drive positive outcomes.
• Mentored by executives and attended leadership conferences at corporate headquarters
• Led community service project that contributed to the organization’s $1 million donation to the United Way

Milledgeville, GA

• Young Life is a global organization that reaches out to adolescents and creates meaningful experiences for them through fun, adventure, friendship, and a sense of purpose. As a volunteer, I had the opportunity to enter.
• Training and leading a team of 21 fellow volunteers at local high schools
• Planning and directing meetings, delegating assignments, and organizing weekly events
• Developing my public speaking skills by presenting in front of large audiences
• Organizing fund-raising events and participating in meetings with potential donors.

• Led a team of employees in the successful execution of intramural games, including effective refereeing and scoring.
• Developed a weekly schedule for the largest on-campus employer, ensuring smooth operations and efficient use of resources.
• Conducted evaluations and interviews for potential campus recreation employees, contributing to the selection of a qualified and capable team.
• Represented the university at regional conferences, showcasing the university's recreational sports offerings and sharing best practices with peers.
• Engaged with large groups of students, building relationships and promoting the Rec Sports brand through effective communication and customer service.

Macon, Georgia

• Conducted research on industry trends and proposed new strategies for business growth and retention.
• Analyzed current business procedures and developed marketing plans to improve operations and increase visibility.
• Presented research findings and implementation plans to upper-level management, contributing to decision-making processes and shaping the direction of the business.

Master Of Business Administration - Mba, Finance & Leading Organizations

Bachelor Of Business Administration - Bba, Business Management & Marketing