Casey Braun Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Atlanta Metropolitan Area

• Support and guide clients and contractors, including identifying their needs, reviewing relevant data, interviewing and selecting contractors, and coaching them through onboarding and ongoing relationship management to ensure a positive and successful experience.• Utilize expertise in change management to help clients solve their biggest challenges and enable employees to adopt new processes and technologies• Lead and provide guidance to a diverse client and contractor base, including both for-profit and non-profit clients, with a client base across the US• Work with clients to fill their staffing needs with virtual assistants, bookkeepers, accounting clerks, social media managers, and web specialists• Interview contractors and clients to identify areas of need and select contractors who can meet the client and organization's requirements and align with their culture.

Atlanta Metropolitan Area

• Successfully developed and presented a streamlined claims training process to chief executive staff, resulting in a 22% reduction in employee time to proficiency• Coordinated and developed 2021 Regional Business Plan • Researched and developed regional claims handling training manual• Led regional training for over 2,000 associates, including overseeing the implementation and maintenance of DocuSign software

Macon, Georgia, United States

• Provided coaching and training to associates in various areas including claims, sales, underwriting, and customer service, demonstrating versatility and expertise in these areas.• Led multiple teams of claims associates to achieve high levels of quality (100%) and customer satisfaction (98%), showcasing my strong leadership skills and ability to drive positive outcomes. • Mentored by executives and attended leadership conferences at corporate headquarters• Led community service project that contributed to the organization’s $1 million donation to the United Way

Milledgeville, Ga

Young Life is a global organization that reaches out to adolescents and creates meaningful experiences for them through fun, adventure, friendship, and a sense of purpose. As a volunteer, I had the opportunity to enter the world of teenagers and engage with them on topics that mattered to them, while also sharing my belief in God's love for them. Through this role, I gained valuable leadership experience by:•Training and leading a team of 21 fellow volunteers at local high schools•Planning and directing meetings, delegating assignments, and organizing weekly events•Developing my public speaking skills by presenting in front of large audiences•Organizing fund-raising events and participating in meetings with potential donors.

•Led a team of employees in the successful execution of intramural games, including effective refereeing and scoring.•Developed a weekly schedule for the largest on-campus employer, ensuring smooth operations and efficient use of resources.•Conducted evaluations and interviews for potential campus recreation employees, contributing to the selection of a qualified and capable team.•Represented the university at regional conferences, showcasing the university's recreational sports offerings and sharing best practices with peers.•Engaged with large groups of students, building relationships and promoting the Rec Sports brand through effective communication and customer service.

Macon, Georgia

•Conducted research on industry trends and proposed new strategies for business growth and retention.•Analyzed current business procedures and developed marketing plans to improve operations and increase visibility.•Presented research findings and implementation plans to upper-level management, contributing to decision-making processes and shaping the direction of the business.

Master Of Business Administration - Mba, Finance & Leading Organizations

Bachelor Of Business Administration - Bba, Business Management & Marketing