Casey Fitzgerald Email and Phone Number

Parts Associate: January 2016 - January 2017- Provided customer service in-store and over the phone, selling parts, handling financial transactions, and managing inventory. Also collaborated with service technicians and other facilities to meet customer needs. Required in-depth knowledge of how vehicles work and the ability to diagnose issues and faulty parts by description. Used organizational skills and proactive thinking to prevent delays in service completions and to fulfill customer orders as efficiently as possible. Service Advisor: May 2015 - January 2016- Worked directly with customers to solve issues with their vehicles. Required thorough knowledge of how automotive systems operate and the ability to troubleshoot, identify problems, communicate clearly, and manage time effectively to meet deadlines.Service Porter: May 2014 - May 2015- Communicated with customers upon arriving at the service department. Transported and organized vehicles in dealership parking lots. Delivered vehicles to clients when service was completed.