Casey Benoit Email & Phone Number

Detroit, Mi, Us

Detroit, Mi, Us

Mount Clemens, Michigan, United States

• Educating and partnering with executives reviewing procedures for over 110+ events company wide.• Manages and educates on procedures and protocols to retail staff on their course of selling, setup/take down, inputting sales.• Develops and maintains relationships with top luxury vendors such as Kering, Safilo, Marchon, Marcolin, and Luxottica. • Utilizes software such as Asana, Zendesk, and PageProof.• Manages social media channels including; Facebook, Instagram, and LinkedIn, to work on growth and content creation within the brand.• Participate in biweekly one on one meetings to ensure I am on the right course in finishing projects in a timely manner and taking on any responsibility that is in need of my support. • Design and aggregate content and develop the company newsletter sent out monthly.• Plans and coordinates meetings for the executive team & annual company party.

• Resolved guest inquiries in store & online (which included phone calls, live chats & emails) within a timely manner.• Utilized VMHardware, Oracle Service Cloud, and Dayforce to provide effective solutions for customer’s feedback & ideas.• Maintained strong, long lasting relationships with guests by overly communicating product expectations, information & wearability.

Rochester Hills, Michigan, United States

• Provided guests with world-class “education” & guest experience in product, culture, and community by speaking authentically about product use through customer’s own experiences. • Communicated product education, special features, benefits, fabric properties, usage, and best care instructions.• Demonstrated the culture held within the company, including; attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other teammates, and in-store discussion of lifestyle.