Casey Cabano Email & Phone Number

Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.Monitored employees' daily routes to ensure achievement of sales and service goals.Built strong operational teams to meet process and production demands.

Maintained accurate records of all testing procedures and results, reporting all daily work orders through proprietary systems.Identified problems with filter systems and troubleshot to resolve issues quickly and efficiently.Maintained accurate schedules and executed dedicated routes with precision.Managed and improved equipment at different locations.

Performed routine maintenance checks on all installed equipment to ensure safe operation.Installed new garage doors, openers and related components such as springs, cables and rollers.Provided customers with detailed information on product features, benefits and warranties.Troubleshot systems to find root causes of problems and determine repair needs.

Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.Resolved customer inquiries promptly while providing excellent customer service at all times.Installed Dish TV and Internet, performed tests, resolved hardware issues by troubleshooting and replacing faulty components.Instructed and trained customers on usage and operation to improve equipment performance.

Associate'S Degree, Computer Science, A

Activities and Societies: N/AA

High School Diploma