▪Contact account clients regarding payments ▪Accounts receivable and payable ▪Promoted new products and services ▪Process credit card payments & applications▪Trackers daily service orders ▪Balance cash deposits & daily reports ▪Build and manage customer invoices ▪Follow up calls ▪Process refunds and handle service claims ▪Create financial track sheet using Microsoft Office

▪Promptly respond to client emails ▪Handle product issues or concerns ▪Refunds/Reshipment/Exchanges▪Process online orders via email▪Customer Service phone line 24/7▪Sales pitch to CEO▪Maintaining daily call/appt quota ▪Promoted newly developed software▪Booking sales seminars ▪Packaged individual orders to be shipped▪Created data spreadsheets to organize and track information ▪Set up software demonstrations ▪Gave online and over phone demonstrations of our products ▪Responsible for addressing and mailing out client cheques ▪Made calls throughout Canada/USA

▪Promoting CIBC Points MasterCard▪Spoke with 100's of customers daily ▪Trained new recruits in sales tactics ▪Recruited new employees for field work ▪Process MasterCard applications ▪Daily online reporting ▪Travelled to various locations around GTA▪Created and mastered sales pitch and promotions strategies