Casey Davis Email & Phone Number

Englewood, Colorado, United States

- Tech lead for implementation of the AWS Well-Architected Framework security pillar- Updated, patched and brought into compliance ~1,200 production servers without causing any downtime. And developed an automation to keep the systems updated to the latest Golden AMI so that they stay in compliance. - Near daily use of Turbot’s SteamPipe, AWS Inspector, Config, and Security Hub.- Implemented GitLab SAST scanner and container scanner across our Business Unit’s GitLab repositories, to help developers own the security of their applications.- Audited Terraform modules to ensure that our default configurations were inline with AWS best practices.- Helped with migrating web applications from AWS ECS to EKS/Kubernetes- Helped upgrade Kafka and Schema Registry systems

Englewood, Colorado, United States

- Built and maintained GitLab CI/CD pipelines- Troubleshooting and responding to issues that are escalated to the DevOps team- Worked collaboratively in several cross-functional team projects,Practiced strong and frequent communications with team members, projectstakeholders, and client staff- Followed DevOps and DevSecOps industry advances and best practices.- Established server-side monitoring checks for CPU utilization, Memory utilization, Disk space utilization, Disk I/O percentage and Network packets in/out. These checks were integrated with DataDog and Splunk for real-time alerting.

Englewood, Colorado

- Provided personal point of contact for full stack support, backed by high-level engineers and architects- Acted as technical account manager, collaborating with customers' internal teams to understand business needs and goals- Relayed customer requirements to my team to ensure optimal resource utilization- Prepared and presented weekly and quarterly reports to customer stakeholders- Planned multi-stage landscape upgrades- Handled on-call and P1 incidents, including root cause analysis (RCA) and future mitigation plans- Managed new product deployments, change management, and data lifecycle management- Built and managed VMs using Jenkins and Ansible for drift management- Configured and managed NetBackup systems- Installed, upgraded, and managed SAP systems- Monitored performance using Zabbix and provided customer insights via Grafana- Supported full stack systems above bare metal and networking layers- Collaborated with customer engineers and administrators to align with their goals and needs- Developed proactive plans to support current and future business demands- Balanced SAP, reporting, financial operations, audit compliance, and innovation planning to meet customer needs in a dynamic environment

Virginia Beach, Virginia

- Collaborated with Operations department, agency partners, and key internal leaders to measure effectiveness, assess ROI, and provide strategic recommendations for Enrollment Management operations and processes- Regularly built customized reports in Excel from data collected from Discoverer, AVAYA, Microsoft CRM, Banner, and Pyramid Analytics- Tracked and analyzed key performance indicators of strategic partnerships, recruiting initiatives, and admissions events- Organized data into finished reports and presented to the chancellor, chair holders, and deans- Ensured the integrity of Regent University's Client Relationship Manager for Enrollment Management- Created and maintained system reporting dashboards and web-based information screens- Managed employee licensing and monitored and improved business processes using lean concepts and methodologies- Assisted in employee training

- Collaborated with Operations department, agency partners, and key internal leaders to measure effectiveness, assess ROI, and provide strategic recommendations for Enrollment Management operations and processes- Built customized reports in Excel from data collected from Discoverer, AVAYA, Microsoft CRM, Banner, and Pyramid Analytics- Tracked and analyzed key performance indicators of strategic partnerships, recruiting initiatives, and admissions events- Organized data into finished reports and presented to the chancellor, chair holders, and deans- Ensured the integrity of Regent University's Client Relationship Manager for Enrollment Management- Created and maintained system reporting dashboards and web-based information screens- Managed employee licensing- Monitored and improved business processes using lean concepts and methodologies- Assisted in employee training

- Provided remote assistance, diagnostic, and resolution services for The Worship Center Community Church, Bryans Road, MD (2012 - present)- Consulted on infrastructure growth for the church- Supplied and built a NAS and centralized backup solution- Designed and built custom computers for video production and sound design

- Worked as an Easy Tech computer repair specialist and salesman at Staples- Diagnosed and resolved hardware and software issues, including virus and malware removal- Assessed and prioritized support tickets according to standard operating procedures (SOPs)- Trained customers on system functions, software, and security- Identified and analyzed customer needs to provide optimal solutions- Achieved second highest sales and highest customer satisfaction in the store- Won Employee of the Month award

- Worked at the IT Helpdesk at the College of Southern Maryland- Managed repair orders from walk-up customers, faculty, the Help and Support inbox, and four phone lines supporting the college's four satellite campuses- Trained students and faculty on using information portals and software- Oriented parents and new students through the course registration process- Imaged computers and set up labs and new technology installations

Bachelor Of Applied Science (B.A.Sc.), Business, Management, Marketing, And Related Support Services

Associate'S Degree, Business Administration, Management And Operations