I resolve the most difficult, controversial and complex recall problems. I acquire information from industry about the production and problems associates with each recalled product, assess whether a violation exists, and determine appropriate courses of action. I obtain information about potential and ongoing recall situations from industry, its own (and other) FDA District Offices, as well as from other Federal and state regulatory agencies. I act as the District expert on the MARCS Recall Enterprise System (RES) and prepare and enter all information placed into the system at the District level that concerns the recall through the termination of the recall. I act as the primary contact for heads of State Department of Health, Agriculture and Consumer Protection in connection with recalls.

Worked as a pet nurse: assisted with animal care, surgery, and product ordering.