Information Technology Technician
Current- Receives and responds to calls and inquiries regarding questions and problems withthe usage of personal computers and peripherals.- Troubleshoots hardware and software problems with personal computers andperipherals.- Performs basic preventive maintenance on personal computers and peripherals.- Documents help desk calls and solutions; maintains a log of work performed,including time and materials.- Installs stand-alone and networked computers and peripherals.- Provides basic instruction on computer and software use in small group settings or ona one-on-one basis.- Performs other duties as required to accomplish the objectives of the position.