Casey Harris Email & Phone Number

United Kingdom

Key responsibilities include:- Implementing, planning and delivering in-house training to customers on a suite of products- Engaging with customers to understand their business processes in order to best deliver a sustainable system solution via change management techniques - Identifying different learning styles and tailoring training delivery to suit.

London, England, United Kingdom

RiO clinical system support for the Nightingale hospital. - Registration Authority Agent responsible for SmartCards and configuring Spine SCRS accounts - RiO profile management and user configuration- Training clinical and administrative staff onsite in group and one-to-one sessions- Writing lesson plans and associated help guides- Floorwalking.

London, England, United Kingdom

Developing and delivering virtual training for systems including:- Orchard- Swordfish- Networx- ConnectIT and MySpace portals- Microsoft Word- Microsoft Excel

Maidstone

Electronic Patient Records systems trainer (Rio) and Articulate Storyline 3 eLearning developer for community healthcare providers in the South East.Responsible for:- Delivering training and floorwalking support in person, virtually, and via help desk utilities - Developing and implementing an eLearning course- Building and maintaining the system training.

Tonbridge, UK

• Student support role in a Further Education and Higher Education college. Key responsibilities include:
• Working with faculty members to procure, process, and maintain a library of resources - Stock management - Creating enrichment such as displays and presentations - One-to-one support for students as part of the Reading.

Yokohama, Kanagawa, Japan

Teaching English as a foreign language to elementary school students in Yokohama, Japan.Key responsibilities include:- Writing and delivering lesson plans as per the curriculum - Creating associated materials such as flash cards and activity sheets - Promoting cultural exchange and classroom enrichment

1st line IT support role for students and faculty members at the University of Kent. Key responsibilities include: - Providing technical support in person, via phone, and virtually via remote access software enabled webchat- WiFi setup- Troubleshooting hardware issues for laptop, desktop, tablets, and MFPs- Support for Microsoft Office products including.

Part-time assistant librarian role at a Further Education and Higher Education college campus. Key responsibilities include:- Staffing the loans desk- Library stock management - Answering reference library queries - Providing 1st line technical support for Microsoft products including Publisher and Word