Casey Hart work email
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Casey Hart personal email
Casey Hart phone numbers
Product / program management background with strong focus on customer experience & behavior
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Product Manager, Customer ExperiencePatagonia Sep 2023 - PresentVentura, California, UsLeads product management for all systems used by the Patagonia Customer Service (CS) contact center, includes CRM, OMS, third-party support platforms, and corresponding integrationsResponsible for developing and executing the CS systems product roadmap tailored to support and improve both the agent and customer experience, informed by combining qualitative feedback, data insights, and industry trendsAligns North American CS development roadmap with global Patagonia teams and priorities -
Personal Goal PursuitCareer Break Oct 2022 - Aug 2023Hiked 520 miles on the Camino de Santiago from France to Portugal, along with additional travel and pursuit of other personal goals.
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Product Manager, TelehealthCancer Treatment Centers Of America (Acquired By City Of Hope) Apr 2021 - Sep 2022Boca Raton, Fl, UsLeveraged quantitative and qualitative consumer insights to understand user behavior and areas for improvement. Synthesized and transformed user insights to inform product strategy and feature updates to redesign telehealth experience. Oversaw product roadmap for appointments spanning all demographics from 18-65+. Incorporated and prioritized customer feedback into product roadmap, communicating key decisions to engineering and leadership. -
Product/Program Manager, Crm (Salesforce.Com)Cancer Treatment Centers Of America (Acquired By City Of Hope) Aug 2019 - Jul 2021Boca Raton, Fl, UsConducted user interviews and competitor analysis to inform strategy for new patient referral product. Wrote business proposal and implementation plan for successful launch. Served primary contact for all user groups. Identified current pain points and prioritized areas for improvement. Owned the product roadmap and strategy across all users and teams. Facilitated on-site QBRs with all teams to ensure roadmap alignment with leadership strategy -
Product Manager, Enterprise Digital InnovationCancer Treatment Centers Of America (Acquired By City Of Hope) Jul 2019 - Jul 2020Boca Raton, Fl, Us -
Strategic Operations ManagerCancer Treatment Centers Of America (Acquired By City Of Hope) Feb 2018 - Jul 2019Boca Raton, Fl, Us -
Clinical Data AnalystTempus, Inc. Oct 2017 - Feb 2018Chicago, Il, Us -
Data Analytics InternInterface, Inc. Jun 2014 - Aug 2014Scottsdale, Az, Us -
Research AssistantBarrow Neurological Institute Aug 2010 - May 2011Phoenix, Arizona, Us
Casey Hart Skills
Casey Hart Education Details
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Northwestern UniversityBiomedical/Medical Engineering -
University Of Cape TownEngineering / Product Development -
Northwestern UniversityBiomedical/Medical Engineering -
Xavier College Preparatory
Frequently Asked Questions about Casey Hart
What company does Casey Hart work for?
Casey Hart works for Patagonia
What is Casey Hart's role at the current company?
Casey Hart's current role is Product @ Patagonia.
What is Casey Hart's email address?
Casey Hart's email address is ca****@****ope.com
What is Casey Hart's direct phone number?
Casey Hart's direct phone number is +148029*****
What schools did Casey Hart attend?
Casey Hart attended Northwestern University, University Of Cape Town, Northwestern University, Xavier College Preparatory.
What are some of Casey Hart's interests?
Casey Hart has interest in Science And Technology.
What skills is Casey Hart known for?
Casey Hart has skills like Microsoft Excel, Data Analysis, Microsoft Office, Statistics, Powerpoint, Matlab, Microsoft Word, Solidworks, Siemens Nx, Database Searching, Technical Writing, Research Analysis.
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