Casey Heslin Email and Phone Number

Agricultural Distribution

Coached candidates through the entire interview and onboarding process. Provided administrative support to the H.R. team and completed confidential paperwork, reports and records. Learned to diagnose and solve problems with candidates in real time

Exemplified a professional customer service experience that allowed the customer to feel at ease when dealing with stressful technological issues. Served as an on-call employee that would respond to any emergency with customers and fellow employees.➢ Focused on rewiring and installation of fiber internet.➢ Provided information on the rewiring of a customer’s unit that was easy to conceptualize.➢ Managed 10 - 15 customer-service oriented calls including issues with scheduling and various technological problems.➢ Assisted in Dish Network installation.

Demonstrated leadership qualities and quickly promoted from Busboy, to Host, to To-Go Specialist, to Prep Cook, to Dishwasher, to Certified Trainer (CT). Dually served as a Cook with responsibility for three of four stations while continuously serving as a model for employee behavior. ➢ Work collaboratively amongst a dynamic team and provide training for Prep Cook responsibilities. ➢ Provide support during Health Department audits and ensure expeditious correction of areas that may be out of compliance.➢ Regularly volunteers for new assignments, learns new subject areas quickly and applies knowledge to train others, to improve their subject matter expertise.