Casey Hewens Email & Phone Number

Lansing, MI, US

Remote

Implementing a product redesign with a client, starting with user research to focus on understanding user expectations, behaviors, needs, and motivations.

Consulting and contracting in UI/UX, user research, UX strategy, and service design, from blue-sky concept to production in various industries.Designing and developing brand identities, responsive websites, and event materials for small business owners and non-profit organizations to share their personalities, passions, values, and goals with end-users.

Working with students enrolled in Springboard's online UI/UX Design career track as a mentor. Weekly meetings with students to go over project progress, course learnings, and industry insights.

Collaborating with clients to envision, design, and create digital solutions in various industries, including healthcare, pharmaceutical, insurance, talent management, e-commerce, and telecommunications. Conducting workshops with stakeholders and users to understand organizational processes creating service blueprints to determine areas of opportunity..

Created intuitive designs using research, interviews, workflows, and mockups at various fidelities. Communicated and collaborated in daily meetings with product teams to effectively translate business requirements, mitigate development concerns, and gain insights from product owners.Lead user interviews regularly to inform workflows & future roadmap.

Greater Grand Rapids, Michigan Area

Consulted with clients ranging from startups to Fortune 100 companies ideating and developing concepts to meet the needs of both the end-users and business objectives. Clients: Ace Hardware, Catholic Health Institute, Deloitte, Guidewire, Meijer, MemberSuite, Motor City Casino, Oracle, Pepsico, T. Rowe Price, Vertafore, Renaissance Learning, and National.

Ferris State University, Big Rapids MI

Worked in partnership with a team and Katke Golf Course to evaluate the company’s user experience and implement a strategy to increase customer satisfaction and awareness. Worked with a team of designers using moodboarding, sketching, wireframes, hifi comps, and photography to develop and deploy a new brand identity and website.

Big Rapids, MI

Engaged residents of different cultures coordinating and developing events to support their personal and academic needs. Confronted peers in difficult situations, counseling and advising a healthy environment while maintaining interpersonal relationships.Interviewed, trained, and managed a high-performance front desk team to ensure efficiency and excellent.

Bay City, Michigan

Assisted in designing page and ad layouts for the Great Lakes Bay Magazine to ‘aim to impress’ clients and customers.

Minor, Marketing/Sales

Bachelor Of Science - Bs, Graphic Design, 3.68 // Cum Laude

Activities and Societies: AIGA: The Professional Association For Design — National & Ferris State Student Group Photo Collective His House.