Casey Hoard Email & Phone Number

Oconomowoc, Wi, Us

Oconomowoc, Wi, Us

Milwaukee, Wisconsin, United States

- Technical operations lead on all enterprise wide applications in a 12k+ user organization. Microsoft O365, Exchange, Active Directory, SharePoint, Teams, Azure, Slack, Zoom, Okta, Jira, ServiceNow, GSuite, Mimecast email gateway.- Troubleshoot and respond to issues escalated by the Service Desk when no standard solution exists.- Create and manage email security and compliance policies, using Mimecast, M365, DLP, eDiscovery, and more.- Consolidate domains managed by multiple registrars into company preferred DNS service without affecting mail flow.

- Pivotal role on 5+ complex Microsoft 365 integration projects via acquisitions, divestitures and a large corporate merger that included Tenant-to-Tenant M365 Migrations and Google-to-M365 Migrations.- Researched and implemented new technologies to drive digital transformation and improve user experience while reducing company IT costs.- Identified technology redundancies and migrated users under enterprise approved toolset, saving the company $20k/year. - Graduated from Gannett’s Emerging Leaders Program. This year-long program allows select employees across the organization to enhance their leadership skills by learning key areas of business acumen, finance, leadership mindset, career development planning, and making the leap from individual contributor to a leadership position.

Greater Milwaukee Area

- Technical leader on projects utilizing medical applications implemented in hospitals and clinics globally.- Responsible for setting up computer workstations and training customers during trade shows and seminars to demonstrate Philips Healthcare software.- Performed remote installation of software updates/patches using Cisco, Citrix, Juniper, Bomgar and site-to-site VPN technologies.- Processed image data from prospective customers and prepared demonstrations in accordance with customer requirements.- Provided subject matter expertise and guidance on technical issues to all sales teams representatives.