Uncomfortable Truth #1: If you’re applying for unemployment insurance, or a VA benefit, or you’re at the DMV, you’re having a bad day. And too often, government programs make these bad days worse with poor technology and poor processes. Uncomfortable Truth #2: If you’re a government worker, stretched thin and spending your days dealing with people having bad days, your job shouldn’t be made harder because you’re clicking between a cobbled-together maze of aged platforms. I believe that government can be a tremendous force for good, but there is so much opportunity to do more good by replacing antiquated approaches and technologies that hamper decision making, operations, and access to services.We can do better. We must do better. And that’s where I come in. I’ve spent more than 15 years transforming how government uses technology to deliver services to constituents, with domain and policy expertise derived from working in and around the highest levels of government as well as developing solutions that drive revenue growth in a technology company. I leverage those insights to conceptualize and execute technology programs designed to get the right outcomes while making the processes more user friendly for the people who use them, both internally and externally.Simply put, I help governments understand how to use technology to achieve their mission objectives, and I help technology companies understand what their government customers are trying to achieve and how to turn their solutions into a sustainable and scalable business.I love connecting with government leaders as well as mission-focused technology organizations made up of the passionate, humble folks who are doing the hard work of improving government services.