Responsible for large client insurance relations and strategic growth. Plans, leads, directs, develops, and coordinates the policies, activities, and staff of the insurance division, ensuring legal compliance and implementation of the LandrumHR's mission and strategy.

Responsible for assisting with client insurance decisions and strategic growth of the insurance agency. Assist with planning, leading, and coordinating the policies and activities of Garden Street Insurance, while ensuring legal compliance and implementation of the LandrumHR's mission and strategy.

Client Point of Contact for HR transformation in support of business needs. Analyzes client needs and communicates requirements in collaboration with cross-functional teams. Evaluates existing procedures to ensure legal compliance and identify process improvement opportunities.• Spearheads implementation and onboarding processes for new PEO clients; constructs client roadmap/timeline for HR transition and process integrations.• Collaborates with executive team and client contacts to identify pain points, develop human capital solutions, and orchestrate workforce planning/training.

Enrollment advocate and counselor for employee benefits covering 50 healthcare clients across multiple US regions. Organized and hosted enrollment meetings to enhance pre- and onsite-enrollment processing. Onboarded, trained, and managed benefit counselor team.• Developed customized approaches to maximize sales opportunities, improve client revenue retention rates, and track enrollment successes.• Leveraged consultative sales strategies and marketing resources to present employee benefits to client target audiences; drove increase in enrollments delivering coverage for beneficiaries.

Provided direct and indirect support to NYC Health and Hospital Corporation coordinating implementations, onboarding, workforce planning, and customer service. Cultivated human capital solutions by collaborating with customers, vendors, sales, network, and operations teams to meet client requirements. Developed processes, procedures, employee communications, and training materials.• Directed complex migration project with seamless transition and uninterrupted services; upgraded 400 IT devices for medical teams across 19 healthcare facilities.• Analyzing client data usage and identified business solution eliminated 14% in customer spending.

• Client relations primary contact; liaised between account executive team and customers providing full coverage of 160K units.• Recruited independent owners and new hires for sales team to boost retail sales capabilities of telecommunication product lines...Team Lead for certified B2B program launch.• Transformed underperforming market increasing distribution 225% with 120% in net additions within 6 months...Garnered Smart Growth award.

• Provided B2B/B2C sales and marketing support by leading new-hire orientation and training programs ensuring readiness of consultative sales teams.