• Manage daily Purchase Orders from customers for multiple Account Managers and internal requests and meet order standards and requirements.• Provide support for Account Manager, Inside Sales and Logistics.• Coordinate logistics for daily outgoing freight for shipments.• Process RMA’s for warranty replacements and freight damage.• Daily communication with customers to show daily shipments and shipment tracking.• Work closely with Accounts Receivables in collecting payments and creating credit,• On committee to test and train transition to SAP in 2015.

Maintain records relating to calibration, billing, and inventory. Support the transition from Access database to Oracle. Send RFQ’s to vendors, create Purchase Requisitions. Primary interface between gage customers and gage team.

• Customer order processing in Oracle, HUB fulfillment and invoicing, Purchase Order creating for factory and daily process of RMA’s.• Work directly with Contract Manufacture to develop production schedule, commit dates and shipments.• Support day to day transaction flows. Participate in order validation, status, and reverse logistics monitoring activities. • Manage quarterly price changes and audits with Finance department.• Deal with product related issues, including customer quality, engineering change orders, production process, and chronic material availability issues; often requires coordination of cross-organizational resources to drive resolution. • Customer interface for all order fulfillment activities from order entry through shipping. Responsible for communicating future requirements, material tracking, and status of engineering and process changes to customer and internal account teams• Analyze monthly forecasts to complete supply and material orders. Drive manufacturing team towards adherence to committed ship dates and improvement of quality.• Develop processes to meet unique customer requirements, track evaluation programs, monitor EDI based transactions, and provide support to internal account team.

Create daily work orders, estimates, purchase orders and follow through with delivery. Customer relations with all clients with daily phones call on schedule and order.Administer A/R, collections, bank deposits, daily invoicing, A/P, reconcile bankstatements in QuickBooks, administered weekly inventory.Produce monthly/annual financial statements for external CPA review, manage bi-weeklypayroll/taxes via PaychexWork closely with Production Manager & Owner on details of daily schedule and calendarwork into major clients online systems, Serve as office manager, reception for multi-linesystem, provide administrative assistance to company as needed

Processed bi-weekly payroll for more than 25 employees, managed office efficiencies andadministrative needs, Managed human resource and benefits, created Employee Handbook,implemented New Employee OrientationAccounts payable, accounts receivable, bank deposits, issued daily invoicing, reconciledbank accounts to QuickBooksAnswered multi-line phones, ordered office supplies and effectively controlled costsMaintained records for contractual requirements and order fulfillment policies /procedures and FAA regulations

Worked with sales staff to create client bids, receive approvals and recreate workorders, administer client invoicesReconcile month-end reports, ensured invoicing and work orders accuracy, worked withExecutive VP / CFO on RFP'sAnswered multiple phone lines and other administrative duties when needed

Processed daily sales orders and worked closely with sales representatives and managementVerify accuracy in shipping for customer purchase orders and meet compliance standardsManage product, customer information and processes related to order fulfillment cycle