As President and CEO of Wild Pony Hat Bar, I am committed to creating exceptional, personalized experiences for our customers through virtual and private events. Specializing in weddings, corporate gatherings, holiday parties, and more, we focus on crafting unforgettable moments that are tailored to each client's unique vision.I focus on delivering high-touch, flexible services that bring our distinctive brand to life at private locations or online. I oversee event coordination, ensuring every experience is memorable, fun, and customized to meet our customers' needs.

• Champion strategy, development, retention and execution of Workforce planning, forecasting and talent movement across 8 aircraft programs and cross-functional team to oversee the operational hiring and movement of 3,500+ teammates for Boeing San Antonio including direct and contract labor• Responsible for developing multi-year business plans to include hiring pipeline development, talent attraction and retention to achieve business goal while delivering early business value • Spearhead the development of performance metrics, dashboards and management tools utilizing Tableau, Adaptive Planning and Excel, that clearly articulate the status of key activities ensuring timely and successful execution• Evaluates complex business data and trends to recommend changes in forecast to increase efficiency in workload and facilitate retention of workforce• Utilize Agile project management methodology to execute on program strategies and deliver complex work efforts to mitigate risk and maintain compliance policies • Leads the performance of processes by developing control limits, monitoring key performance indicators and advising stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process and hiring pipeline delivers against service level agreements• Provides support and direction to 8 functional partners geographically dispersed with identification in monthly data trends, engineering projects and historical performance • Applies subject-matter-expert functional knowledge to produce complex work deliverables in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support• Champion partnership and accountability to maintain operational and financial performance according to long-range business plans and financial forecast vs actuals

• Cultivate relationships with 35+ program operations directors and functional partners to facilitate daily business operations, ensure proper escalation of Safety & Quality issues and streamline compliance • Champion and facilitate San Antonio Site Leadership staff meeting weekly, to ensure communication flow-down, site improvement and motivate employees across 8 programs and 14 functional partners • Strengthen and establish industry best practices and Program Management Best Practices (PMBP) for budget adherence, support schedule milestones and ensure on-time delivery of aircraft in daily business operations • Spearhead communication and strategy for Executive and Deputy Site Leaders surrounding process changes, site integration, staffing strategy and ensure compliance to Quality and International aerospace standards • Manage and influence 15+ employees performing business operations, customer engagement and site integration activities in the area of operations, Quality compliance and Labor Relations• Develop & execute project and process plans, implement policies and procedures and establish operational goals• Evaluate, streamline and approve all capital & expenditure requests, as finance focal for San Antonio Site, (up to $1M) for facility infrastructure upgrades, tooling/equipment and generally maintenance, repair & overhaul

• Chair, develop and deploy the Boeing Quality Management System metrics across 90,000+ employees to ensure comprehension and integration between horizontal and vertical teams, suppliers, partners and customers • Orchestrate program architecture and top-level plans for the Quality Management System inclusive of the strategies, tactics and processes • Facilitate the resolution of approximately 15+ program issues weekly, including leading the governance and risk profile as depicted in Boeing Quality Intelligence System• Influence and support the Boeing Executive Quality Operations Council, comprised of 4 Quality Vice Presidents across Boeing business units, in leading program execution by coordinating monthly roll-out and training metrics and retention for swift elimination of risk• Create and deploy a management system to track program execution for approximately, 7,500 first-line managers following the program management best practices standards• Spearhead communication and strategy plans with Vice Presidents and Executives of Boeing Enterprise quality and operations• Cultivate relationships with core leadership teams and first-line managers in addition to the daily business operations, to ensure quality issues are escalated through the correct channels and employees have the ability to address issues impacting overall quality

• Champion the Boeing Global Services quality digital vision and strategy by leading and supporting the maturation of digital operations and proficiency thru management of Cost of Poor Quality, Strategic Management System, Manufacturing Operations Management, Corrective Actions and Enterprise Resource Planning • Responsible for digitizing analytics and data flow across 20+ software applications used to build existing reports and metrics for Quality Regulatory and Safety Oversight for U.S. and international Boeing service operations across 5 sites and upwards of 3,000+ quality personnel • Identify and engage quality agile teammates to participate and execute on product lifecycle management and advanced product quality planning development and activities• Responsible for the development of machine learning models to create predictive indicators and support risk analysis and preventative actions across the global services portfolio • Collaborate with cross-functional finance, IT and operations personnel to maintain inventory, monitor and maintain quality and IT systems for affordability and business efficiency

• Responsible for support of all U.S. food service operations across 23 Boeing sites and 61+ cafes ensuring service delivery and program excellence though performance management of core KPIs including safety, quality and productivity• Champion and maintain relationships with outsourced suppliers and cross-functional stakeholders to manage and resolve complex vendor relations, service issues, facilitate change, compile trend analysis and navigate the legal, technological and financial landscape• Project manager responsible for assembling cross-functional teams, organizing projects tasks, managing budget and engaging stakeholders in a highly dynamic and rapidly changing manufacturing environment for projects related to food service delivery including facility and network system feeding 50,000+ meals per day • Validate data integrity of supplier provided financial data-analytics to manage two profit/loss supplier contracts, minimize financial risk to Boeing and ensure increased employee morale by gathering customer feedback to ensure satisfaction• Collaborate with subject matter experts in IT, network & infrastructure, info security and environmental health & safety teams, to drive customer experience initiatives and prioritize timely service delivery across all vendor-managed sites• Responsible for compiling and presenting monthly analytics including monthly safety and contract compliance audits, financial metrics and transactional data for all Boeing U.S. domestic café operations, upwards of $90M annual contract spend to executive-level teams• Responsible for overseeing the upgrade of all point-of-sale units at Boeing cafes in the U.S., 178+ POS register units across 61+ cafes to maintain credit card data encryption compliance which required significant network infrastructure upgrades, driving project schedules to meet key deadlines, coordinating meetings across multiple internal and external partners and maintaining project budgets across multi-year project

• Manage and oversee a sales team of nine individuals in all marketing, reporting, calendar of events, budgeting and project deadlines to execute strategic business plans• Utilize effective communication to partner with cross-functional operational, financial and procurement teams to holistically drive lean business solutions and execute on key deadlines• Responsible for providing weekly sales pipeline updates, upwards of $90 million, to the executive management team• Ensure integrity and accuracy of all business proposals, maintain required state documentation and manage all contract and database documentation for the company

• Responsible for systematically driving and executing all seasonal sales programs upwards of $85 million of inventory on a quarterly basis for all U.S. retail accounts• Ensure integrity of wholesale and retail price of product to maximize profitability, minimize financial risk, increase customer satisfaction and outperform market competition• Utilize effective communication, verbal and written to partner with cross-functional teams to holistically drive order-management, lean business solutions and execute around key initiatives• Analyze and resolve pricing discrepancies submitted by sales and supply chain management to resolve issues and prevent pricing-related charge-backs and claims

• Managed $800 million of apparel and equipment through the supply chain on a quarterly basis while partnering with demand planning, inventory, sales and logistics teams• Championed and maintained relationships with internal and external business partners to resolve complex customer services issues, facilitate change and collect timely payments• Analyzed data and provided timely and accurate reports on a weekly cadence to business partners surrounding deadlines; pin-pointing key styles for increased revenue • Protected one of Nike’s top assets, AR, by utilizing “story-telling” technique to influence change of payment behaviors by Nike retailers

• Responsible for maintaining and processing all claims submitted via Nike.net within 24 hours of submission • Participate and maintain working knowledge of the Nike order management, delivery and billing systems, transportation policies

• Organizational leader, team builder, creative problem solver also responsible for handling cash transactions of $500+ and reconciling the register daily• Maintained store appearance, stocked merchandise and assisted with visual store standards• Processed incoming merchandise, priced and labeled product, conducted physical

• Delivered direct and decisive organizational leadership to support multiple financial planners• Maintained confidentiality of highly sensitive financial information; 300+ clients• Generated performance-based monthly and yearly financial reports for clients

• Created, updated and maintained social networking sites-Facebook, Myspace, Twitter and Blogs• Developed and prepared all copy for advertising and marketing pieces as well as project estimates and invoices for the company• Communicated and directed project requests to creative/design team

• Assisted in creative development of PR/advertising campaigns• Drafted press releases, pitch letters for national and international client accounts• Tracked and clipped media placements in national newspapers and magazines• Produced, edited and formatted documents for media outlets