Yard Manager
Whitby, Ontario, Canada
Created strategic dock plans for trailers and devised plans for exceptions, contingencies, and emergencies. Co-ordinated with Operations department and service providers to ensure a smooth flow of traffic, ensured safety protocols for operations were adhered to, and boosted on-time dispatch performance. Guaranteed that adequate safety measures and precautions were in place and implemented for the use of docks, trailers, and delivery vehicles. Liaised daily with station operation managers, upstream transport partners, and carriers to make certain that all trailers arrived and departed on time, safely, and with no defects. Maintained comprehensive, relevant knowledge of scheduled trailer appointments, monitored new releases, and communicated with other departments. Conducted daily audits to uphold the accuracy and integrity of the trailer yard. Assessed compliance with safety standards and processes as well as performed Trailer Dock Releases (TDR). Assisted in unloading, consolidated information from various sources to determine trailer pool requirements, flow plans, and daily reports to support business needs. Escalated systematic and operational issues as/when required utilizing ticket system, evaluated documents, and conducted troubleshooting for errors and shipment issues. Developed proficiencies in Amazon warehouse management systems and employed use of electronic devices to log trailer moves in yard management system and manage inventory.