Casey Macsween
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Casey Macsween Email & Phone Number

Destination Expert at Kensington Tours at Kensington Tours
Location: Nelson, British Columbia, Canada 8 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Destination Expert at Kensington Tours
Location
Nelson, British Columbia, Canada
Company size

Who is Casey Macsween? Overview

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Quick answer

Casey Macsween is listed as Destination Expert at Kensington Tours at Kensington Tours, a company with 201 employees, based in Nelson, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Casey Macsween.

Casey Macsween previously worked as Destination Expert at Kensington Tours and Sales Consultant at Adjusta Mattress Nz. Casey Macsween holds Community Worker Diploma, Community Work from George Brown College.

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Email format at Kensington Tours

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Kensington Tours

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Profile bio

About Casey Macsween

After working in the customer service industry for over a decade and studying Community Work, I began working as a Support Worker for both adults and children with mental and/or physical disabilities. I then worked in the Health Insurance industry in NZ before making the switch into Sales. After working 2 years in a traveling medical sales role that was fully commission based, I left NZ to travel for pleasure rather than business. I now work for Kensington Tours, designing custom vacations and guided tours.

Current workplace

Casey Macsween's current company

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Kensington Tours
Kensington Tours
Destination Expert at Kensington Tours
toronto, ontario, canada
Employees
201
AeroLeads page
8 roles

Casey Macsween work experience

A career timeline built from the work history available for this profile.

Sales Consultant

Adjusta Mattress Nz
  • This was a 100% commission-based role taking place at various home shows and trade shows throughout New Zealand and Australia. The role consisted of memorizing product knowledge then educating potential clients on.
  • Performed as one of the top sales reps on the New Zealand team (25 reps) and was awarded “Most Consistent Sales Representative” in first year with the company. Conversion rates for full presentations was typically.
  • Provided positive and memorable customer service experiences for clients which resulted in additional referrals and conversions at future events
  • Networked with retirement villages in my area to set up private presentations with the mobile show room to bring in extra clients and increase sales – at private presentations I was also responsible for closing deals
Sep 2020 - Oct 2022

Course Advisor(Sales)

Auckland, New Zealand

A remote sales role based mainly on outbound lead generation - over 100 outbound calls per day. Used Salesforce to track client journey as well as email and text for further lead generation. Consistently met KPI and monthly targets.

Mar 2022 - Sep 2022

Case Manager

Auckland, New Zealand

  • Started as a Claim Approvals Consultant before being promoted to Case Manager after 2 months with the company. The Case Manager position is a leadership role which included mentoring and coaching, being an accessible.
  • Consistently met and exceeded KPI scores for the quality of inbound and outbound calls, product knowledge accuracy, customer service ratings from each call, number of file assessments completed and number of resolved.
  • Trusted to independently assess high-value files and claims in the six-figures
  • Created projects to improve and expand existing services and processes for members
  • Assessed eligibility for cover against insurance policies and answered member queries
  • Highly efficient in customer service skills and trained to deal with escalated disgruntled members declined from coverage due to preexisting conditions or inadequate insurance coverage
Feb 2020 - May 2021

Customer Service Role

Toronto, Canada Area

I worked in a variety of customer facing roles in the restaurant industry in Canada for over a decade.

Jan 2008 - Jul 2019

Support Worker

Nanaimo Association Of Community Livibg
Dec 2016 - Dec 2017
Team & coworkers

Colleagues at Kensington Tours

Other employees you can reach at kensingtontours.com. View company contacts for 201 employees →

2 education records

Casey Macsween education

Community Work Diploma Through The Ocswssw, Community Worker

The Community Worker program at George Brown College that I graduated from April 2015 is made up of courses such as:Human Rights.

FAQ

Frequently asked questions about Casey Macsween

Quick answers generated from the profile data available on this page.

What company does Casey Macsween work for?

Casey Macsween works for Kensington Tours.

What is Casey Macsween's role at Kensington Tours?

Casey Macsween is listed as Destination Expert at Kensington Tours at Kensington Tours.

Where is Casey Macsween based?

Casey Macsween is based in Nelson, British Columbia, Canada while working with Kensington Tours.

What companies has Casey Macsween worked for?

Casey Macsween has worked for Kensington Tours, Adjusta Mattress Nz, Candlefox, Southern Cross Health Society, and Hospitality Industry.

Who are Casey Macsween's colleagues at Kensington Tours?

Casey Macsween's colleagues at Kensington Tours include Raíssa Ramos Da Costa, Tracey Nichol, Ashley Pollard, Shaina Molano, and Samuel Adam Jay.

How can I contact Casey Macsween?

You can use AeroLeads to view verified contact signals for Casey Macsween at Kensington Tours, including work email, phone, and LinkedIn data when available.

What schools did Casey Macsween attend?

Casey Macsween holds Community Worker Diploma, Community Work from George Brown College.

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