Managing end-to-end business processes, including: client relations; lead generation, contacting, qualifying, and closing; inventory and vendor management; accounting and financial management; operations and logistics; service delivery. Ensuring client satisfaction, resulting in over 35 five-star reviews on HomeAdvisor and Google. Grew business to produce an average of $12,000 in monthly revenues with consistent projected growth through 2022.

Creating and sending invoices after services, including translating technical jargon into layman's terms. Troubleshooting and problem solving issues, utilizing hardware, software, and networking knowledge. Maintaining discretion while working with network systems containing confidential patient records.

Worked independently and in teams to ensure fast service, professionalism, and customer satisfaction. Monitored inventory levels throughout shift and ensured accurate cash balances at close.

Promoted to Shift Leader and Bartender Trainer for excellent leadership ability and top sales. Planned inventory levels and job assignments based on projected customer volume per shift. Organized inventory and equipment to ensure efficiency and consistency of beverage delivery. Led teams to promote positive culture and solve unexpected problems.

Utilized creativity and experience to create high quality and innovative cocktail menu under new ownership. Trained staff for new POS system, menus, and philosophy to maximize sales, quality, and customer satisfaction.

Created 14 Microsoft Excel Spreadsheets with functions, charts, and graphs to analyze complex lab data. Identified trends and significant values in lab data to determine the validity of lab tests. Maintained discretion while working with confidential data results as new technology was being created.