Casey Milligan Email and Phone Number

Accounts Payable, Payroll and so much more! Employee benefits administration, Workers' Comp., FMLA and Unemployment Claims. Research H/R laws and compliance. New employee orientations and on-boarding. Tax reporting. Office Ergonomics. Compile various H/R reports. Vendor negotiation. Order office and medical supplies. Backup for minor IT issues. Software research and recommendations. Database management.

Administrative Assistant to the VP of Development and External Relations; Responsible for maintaining database of current, lapsed and prospective donors for non-profit health clinic. Process incoming donor gifts including processing monthly EFT transactions, posting to appropriate accounts and drafting appropriate acknowledgment letters. Coordinate fund raising appeals, including preparation of large scale mailing lists, drafting correspondence, proof reading, mail merge of related documents, and facilitating assembly of materials. Manipulate database to create donor and financial reports as needed. Research prospective donors, donor and giving trends, methods, etc. Assist with event coordination. Support Vice President of Development and External Relations as required. Make software update recommendations. Coordinate with vendors. Donor Perfect and Weblink Software.

Responsible for overseeing the day to day operation of a non-profit community center, catering to Senior Citizens. Responsible for scheduling and work performance of office staff. Responsible for quality control and marketing of center's public "for-profit" café. Responsible for researching, scheduling, coordinating and implementing center's monthly activities, workshops, entertainment, health fairs and special events, designed to promote health, wellness, and socialization of consumers. Responsible for center's public relations, including participation in health fairs and expos, as well as giving presentations to consumer groups and businesses. Responsible for center marketing, including writing press releases, creating flyers, on-line marketing, creation of monthly newsletter, creation and maintenance of email list, and coordination with local media. Responsible for center volunteerism, including interviewing of new applicants, background and reference checks, orientation and scheduling. Responsible for employee and volunteer morale. Responsible for assisting in café and catering jobs as needed. Responsible for soliciting donations of cash, goods, and services. Communication and coordination with local health care providers and agencies to schedule monthly health related workshops and screenings. Liaison with local advisory committee and other local non-profit organizations. Responsible for consumer problem resolution. Problem solving for center issues as they arise, including minor technology issues. Responsible for meeting agency guidelines and monthly project objectives.

Ran day to day operation of direct sales business, supporting a sales force of 100+ independent sales consultants. Prepared and conducted trainings individually, in group settings and via live and recorded conference calls. Orientations, training and motivating on a daily basis, primarily via phone and email. Researched, organized and conducted dynamic and high energy weekly Sales meetings, for training, motivation and inspirational purposes. Recruited and trained new sales force members. Recognized and encouraged sales team, through positive atmosphere and reinforcement. Created and organized monthly, quarterly and annual incentive programs and contests. Coordinated and organized special events such as banquets, awards ceremonies, guest and training events, including procurement of prizes and awards, creation of printed materials such as certificates and programs, prepared agendas and speeches and co-emceed events. Experience creating flyers, newsletters and postcards with Microsoft Publisher. Maintained "Unit" website for online training and motivation. Coordination with vendors. Accompanied sales force members to out of state trainings and conferences, organized schedule, transportation and lodging. Conducted customer appointments and customer service. Maintained office including organization, record keeping, scheduling, time and inventory management, communication records, achievement records, etc. Strong organizational and communication skills both written and oral. Set up and ran vendor tables at expos and other locations. Attended numerous leadership conferences and trainings. Top 20 Sales Director for State of Maine. Ability to maintain fast pace, meeting quotas and deadlines, always with a positive attitude.

Held multiple positions including: Receptionist, Office Manager and Inside Sales Representativefor a computer programming and networking company, specializing in the business sector. As the Receptionist: worked with minimal supervision, answering phone calls, processing daily mail, scheduling for President, general office maintenance, ordering office supplies, accounts payable, accounts receivable, account reconciliation. Calculated and prepared monthly Sales Tax payments. Customer account management, record keeping and filing. As the Office Manager: reported to and supported the president and vice presidents, responsible for all customer billing and collections, payroll, new employee orientation, drafted, revised and updated employee manuals, researched Human Resources laws and participated in trainings to meet state regulations, benefits administration. Coordinated and maintained vendor and customer relationships. Responsible for performance of receptionist.As the first person to hold the position of Inside Sales Representative: worked with minimal supervision, creating and organizing all record keeping systems, day to day operation, and documentation, within company guidelines. Researched equipment needs and purchases, negotiating with Vendors. Prepared quotes for labor and equipment, created and maintained database of purchase orders. Solely responsible for ordering all specialized computer equipment for customers and internal use, inventory management, created and maintained equipment history and maintenance records, logged and dispatched trouble calls, supported team of network engineers and programmers as well as customers directly. Client billing and collections. Client account management. Used Microsoft Office Suite daily, including Outlook, Word, Access and Excel.