Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests. Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.Submits orders by conferring with technical support staff; costing engineering changes.Develops customer's staff by providing technical information and training.Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

• Create and implement effective direct sales strategies and lead nationwide direct sales personnel toward achievement of corporate sales objectives.• Develop competencies and processes required to create an effective and efficient sales organization.• Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.• Provide sales management, budget control, compensation programs and incentive planning.• Ensure effective hiring, orientation, training, development and retention of sales staff. • Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.• Proactively identify changes in products, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.• Prepare monthly, quarterly and annual sales forecasts.• Manage to meet/exceed monthly, quarterly and annual sales forecasts.• Partner with the Manager – Corporate and Strategic Accounts in the development of key customer relationship management.• Negotiate purchase agreements with the assistance of Owner as necessary.• Establish effective relationships and collaborations with other departments to address key business issues and opportunities.• Maintain competitive knowledge to create and adjust sales strategies.• Attend meetings, seminars, and conferences as appropriate.

• Responsible for a territory consisting of the areas in West Virginia, Virginia, Kentucky, and Ohio. • Responsible for backlog growth of over $1.7M per year which produced over 600 crew days of installation running at a 4 man crew. These results were achieved by meeting with architects & engineers, rebuilding and creating new long term relationships for return opportunities, and aggressive pursuit of strategic customers with long term growth capabilities for large scale projects or maintenance contracts. • Responsible for all project estimating, design-build pricing, and direct sales of fire alarm/life safety, mass notification, access control, CCTV, intrusion detection, intercom, nurse call, professional sound/PA, and audio/video systems. • Attend pre-bid meetings and conduct pre-sales site surveys. • Meet with architects & engineers for equipment and product training, writing specifications for product specific systems, design systems for architects & engineers on building design prior to bid release. • Design access control, CCTV, intrusion detection, and professional sound/PA systems. • Oversee creation and submission of fire alarm shop, riser, as-built drawings, submittal packages, and review applications to State Fire Marshal’s Office, architects & engineers, contractors, and end users. • Create and submit security shop, riser, as-built drawings to architects, engineers, contractors, and end users. • Oversee all projects to ensure they meet the specified requirements of the architect or engineer. • Provide technical support to field technicians and contractors. • Project quality control, attend final walk thru and inspections as specified.

• Responsible for directly managing a sales team and reviewing all quotes and contracts prior to submission to customer or contractors. • Responsible for project estimating, design-build pricing, and direct sales of fire alarm/life safety, mass notification, access control, CCTV, intrusion detection, intercom, nurse call, professional sound/PA, and audio/video systems. • Attend pre-bid meetings and conduct pre-sales site surveys. • Meet with architects & engineers for equipment and product training, write specifications for product specific systems, design systems for architects & engineers on building design prior to bid release. • Design access control, CCTV, intrusion detection, and professional sound/PA systems. • Oversee creation and submission of fire alarm shop, riser, as-built drawings, submittal packages, and review applications to State Fire Marshal’s Office, architects & engineers, contractors, and end users. • Create and submit security shop, riser, as-built drawings to architects, engineers, contractors, and end users. • Oversee all projects to ensure they meet the specified requirements of the architect or engineer. • Provide technical support to field technicians and contractors. • Project quality control, attend final walk thru and inspections as specified. Industry Sales Awards #3 Dealer in the World (Galaxy Controls) Shining Star Dealer (Galaxy Controls) Dealer of the Year 2009 (Galaxy Controls) Top 5 Dealer in Mideast (Faraday) Top 15 Dealer Worldwide (Faraday) Top 10 Dealer on East Coast (FCI) Outstanding Performance and Growth Award (FCI)

• Responsible for all network infrastructure, software installation and deployment, network management, WAN & LAN functionality/stability, and new system deployment. • Responsible for budget for the Information Systems Department. • Supervise, manage, and assist in installation and service of Building Automation Systems. • Video, access control, and physical security system design and implementation • Work with IT and Information Security teams to integrate physical security devices and systems with network and data infrastructure.