Casey Myer Email & Phone Number

• Guide guests through ticket selection with addon experience recommendations.
• Through creative consultation, promote upgrade experiences and new museum memberships.
• Greet, direct, and aid client partnerships to the correct areas and points-of-contact.
• Maintain a professional manner while handling high-profile guests, clients, and events.
• Create and maintain a positive, friendly environment for both visitors and staff alike.
• Coach coworkers with questions, concerns, or issues they have, becoming a go-to team member.

Los Angeles, California, United States

• Complete ticket sales and engage with visitors by discussing the museum, exhibits, films, and various objects.
• Conduct research on displayed items to further knowledge and ability to interact with visitors.
• Ensure safety of visitors, staff, and objects by adhering to security protocols and reporting any incidents or problems

Santa Ana, California, United States

• Trusted to independently oversee and lead all customer service responsibilities, train new crew members on customer service procedures and standards, and act as a Lead as needed.
• Supported guests throughout their visit including ticket/membership selection, merchandise and foodpurchases, and addressing any issues with priority to ensure a positive experience.
• Managed operations and maintained proper cash-handling procedures.

Orange, California, United States

• Oversaw a team of 10+ people, scheduling shifts and virtual meetings, and created 15+ weekly online programs aimed at increasing student engagement.
• Independently managed communications and organized private class requests.

Facilitated guest management and check-in, adhered to policy and safety procedures, promptly followed scheduled tasks.

-Assist and support customers.-Suggest merchandise to fit customers' event needs.-Fulfill online & pick-up in-store orders in a timely manner.-Unpack, organize, and stock new merchandise.

Edgewater, Maryland

-Take and fulfill guests' orders.-Meet guests' needs and requests.-Handle large parties.-Fulfill back-of-house duties in a timely manner.

Owings, Maryland, United States

-Created, controlled, and monitored social media accounts.-Marketed events to the local community through various channels of communication.-Assisted in planning various events for 50-250 people.

Bachelor Of Fine Arts - Bfa, Screenwriting

Pursued a Bachelor of Fine Arts in Screenwriting, as well as a double minor in history and political science.

Education record

Activities and Societies: National Honor Society, Future Business Leaders of America (FBLA), Peer Mentorship Program, Student Government.