Casey Myer Email & Phone Number

• Guide guests through ticket selection with addon experience recommendations.• Through creative consultation, promote upgrade experiences and new museum memberships.• Greet, direct, and aid client partnerships to the correct areas and points-of-contact.• Maintain a professional manner while handling high-profile guests, clients, and events.• Create and maintain a positive, friendly environment for both visitors and staff alike.• Coach coworkers with questions, concerns, or issues they have, becoming a go-to team member.• Assist in training new coworkers on all procedures from the Welcome Center to the Oscars Experience.

Los Angeles, California, United States

• Complete ticket sales and engage with visitors by discussing the museum, exhibits, films, and various objects.• Conduct research on displayed items to further knowledge and ability to interact with visitors.• Ensure safety of visitors, staff, and objects by adhering to security protocols and reporting any incidents or problems

Santa Ana, California, United States

• Trusted to independently oversee and lead all customer service responsibilities, train new crew members on customer service procedures and standards, and act as a Lead as needed.• Supported guests throughout their visit including ticket/membership selection, merchandise and foodpurchases, and addressing any issues with priority to ensure a positive experience.• Managed operations and maintained proper cash-handling procedures.

Orange, California, United States

• Oversaw a team of 10+ people, scheduling shifts and virtual meetings, and created 15+ weekly online programs aimed at increasing student engagement.• Independently managed communications and organized private class requests.

Facilitated guest management and check-in, adhered to policy and safety procedures, promptly followed scheduled tasks.

-Assist and support customers.-Suggest merchandise to fit customers' event needs.-Fulfill online & pick-up in-store orders in a timely manner.-Unpack, organize, and stock new merchandise.

Edgewater, Maryland

-Take and fulfill guests' orders.-Meet guests' needs and requests.-Handle large parties.-Fulfill back-of-house duties in a timely manner.

Owings, Maryland, United States

-Created, controlled, and monitored social media accounts.-Marketed events to the local community through various channels of communication.-Assisted in planning various events for 50-250 people.

Bachelor Of Fine Arts - Bfa, Screenwriting

Pursued a Bachelor of Fine Arts in Screenwriting, as well as a double minor in history and political science.

Education record

Activities and Societies: National Honor Society, Future Business Leaders of America (FBLA), Peer Mentorship Program, Student Government.