My primary role is to lead a globally-dispersed team of ~200 distributed among 24 Scrum teams. I utilize a $30M budget annually for both staff and contractors. I oversee the Braintree Payment Processing engineering function that supports tens of billions of yearly transactions. By collaborating with Product and Merchants, I help scope and execute a robust, multi-year roadmap. Additionally, I verify that Braintree’s processing platform remains resilient and redundant. ✫ Key accomplishments ✫✓ Empowered annual revenue of $5B by guiding critical product engineering initiatives with a small but hugely impactful team compared to the enterprise’s overall engineering group. ✓ Handpicked to bolster platform stabilization efforts; grew teams in bottlenecked areas within six months to greatly reduce production incidents and reverse underinvestment trend. ✓ Formed organization from scratch to boost utilization of Braintree Vault containing billions of unique payment instruments; partnered with multiple teams to own core capabilities and scale offering through recruiting efforts. ✓ Fostered strong transaction growth for Braintree, supporting 11% TPA gains across the enterprise in Q1; concurrently boosted transaction revenue by 7%.

As Director of Engineering, I anchor a team of ~180 worldwide that oversees the end-to-end payment lifecycle spanning credit cards and bank/ACH domains. My teams are essential to managing the Scheme Direct Connects, Account Updaters, Network Tokens, and Smart Retries business functions.✫ Key accomplishments ✫✓ Galvanized Authorization Rate Optimization Engineering across PayPal brands like Braintree, Venmo, and Xoom. ✓ Designed organization around domain verticals as leader of Authorization Rate Optimization Engineering for all of PayPal; formed blended teams enabling group to learn about initiatives and apply knowledge to multiple properties. ✓ Led expansion of processing capabilities into Brazil, growing area to second largest processing region by annual payment volume ($4B); teamed with Engineering across three organizations to curate generally available product.✓ Championed, prioritized, and established direct connectivity to Visa and Mastercard for Braintree; efforts led to improved authorization rates, lower latency for merchants, and platform redundancy/resiliency.

This leadership role involved optimizing processor transaction clearing and related scaling, reliability, and on-call rotations for credit card/ACH processing efforts. I anchored six different teams, each with its own Engineering Manager. ✫ Key accomplishments ✫✓ Spearheaded cardholder authentication/3DS capabilities while presiding over PSD2 Strong Customer Authentication compliance/adoption rollout. ✓ Owned Transaction Expense Management program capturing substantial savings for merchants and PayPal through processing flow and interchange optimization.✓ Evolved fraud tooling product portfolio and launched Fraud Protection and Fraud Protection Advanced offerings; solution allowed merchants to reduce their risk exposure and detect/decline fraudulent transactions.✓ Orchestrated credit card network compliance updates, including COF, Incremental Authorizations, Enhanced Data (Level 2/Level 3), and Industry (Airline, Lodging data) areas.

✫ Key accomplishments ✫✓ Leading the Braintree Payment Processing Engineering team responsible for global credit card authorizations and processor integrations. This included managing incident management and on-call rotations for credit card authorizations.✓ Responsible for credit card network compliance updates, including the rollout of COF, Incremental Authorizations, Enhanced Data (Level 2/Level 3) and Industry (Airline, Lodging data)

My last role at POPSUGAR involved launching personalized web and email platform experiences. ✫ Key accomplishment ✫✓ Mentored and led data team supporting effort to track and predict trending topics.

I spearheaded data/personalization, distributed content, email, and site analytics development initiatives while guiding US and Shanghai-based teams. Throughout my tenure, I upgraded the engineering talent by managing the full recruitment lifecycle and training programs. ✫ Key accomplishments ✫✓ Evolved products/programs by adding new content types, including polls utilizing largely-shared codebase.✓ Led POPSUGAR’s Facebook Instant Articles integration seen by millions of site visitors monthly.

✫ Key accomplishments ✫✓ Wrote PHP library to integrate CMS with Yesmail Interactive using REST API to automate email template migration; solution simplified email creation and mitigated reliance on manual, error-prone process. ✓ Built out PHP/JavaScript infrastructure to integrate with Adobe’s Omniture analytics platform.

My primary contribution was to act as Technical Lead and ScrumMaster for the initial development of the Strategy Tress product. ✫ Key accomplishments ✫✓ Conducted research and designed architecture/tech stack as foundation for Strategy Trees application. ✓ Implemented automated unit testing suite via PHPUnit, oversaw transition to Agile methodology from legacy software development approach.

I oversaw end-to-end development efforts for InfoCentricity’s Xeno product and guided new feature development, bug fixing, and testing methods. ✫ Key accomplishments ✫✓ Devised and implemented Xeno Clustering Module’s data computation engine, business logic, and UI.✓ Piloted full release cycle from scoping/planning to handoff and operations.

✫ Key accomplishments ✫✓ Implemented a set of command line tools for application resource and user administration. Introduced a modern user interface to portions of an existing Web application.