SUMMARY: A certified project manager with over 25 years leadership experience in fast paced health care, insurance, manufacturing and credit card industries. Notable achievements in operations, analysis, planning, project and resource management. Innovative and results driven, specializing in strategic vision development and planning of tactical IT and business implementation. Professional with excellent qualifications in process, policy and procedure development, opportunity analysis, metrics/benchmarking and team building for success. Proactive outcome oriented professional with extensive experience in analyzing current practices and creating innovative solutions to reduce costs, improve customer service and meet critical and strategic business objectives. Strong leader and visionary with demonstrated ability to effectively manage and communicate in cross-functional team environments. Leader recognized for ability to inspire staff to achieve optimum performance while meeting business unit goals.Specialties: Business analysis, project management, team building, resource management, creative problem solving, innovative solution development and implementation, metric creation and management, process improvement, needs and gap analysis, training development and delivery.